Results 11 to 16 of 16
This is a discussion on Interferance? within the Sky Broadband help forums, part of the Sky Broadband help and support category; There has to be some connection between both lines for this to happen! I wonder if it's possible that you ...
- 20-09-09, 11:53 AM #11
There has to be some connection between both lines for this to happen!
I wonder if it's possible that you and the BTHH user are sharing a 'split' telephone line.
These were used a few years back by BT. One line from the exchange would be split using a special gadget somewhere at the house end. I remember that split lines would restrict the old modems to 28kb or 33kb connections.
Maybe a bit of door knocking around your neighbours may bring more info?Geoff, York.
Can't call me a Luddite now!
- 20-09-09, 11:58 AM #12
- 20-09-09, 12:42 PM #13
- 20-09-09, 12:43 PM #14
- 20-09-09, 12:48 PM #15
It may not be the wireless signal from the HH that is knocking you out, but interference on the electrical supply. This could be down to your routers PSU being faulty. Two things you can try, the first is to try another PSU, any 12v 1amp+ one with the correct size plug and polarity would do to check it. You could also try plugging the PSU into a surge suppressor, a good idea even if it does not help in this case.
I have to say, unless it is a very near neighbour, this is unlikely to be the cause unless the electrical supply in your area is a bit dodgy, but is worth considering.
- 20-09-09, 12:59 PM #16
As mentioned, I would report it back to Sky again as a problem where the sync keeps dropping.
DO NOT MENTION THE BTTH, DO NOT MENTION WHAT YOU THINK IT IS.
Try to suggest that they send a new router (with power supply) to rule out a router problem as it may simply be that your router has got a fault and the BTTH signal is somehow affecting it.
As an aside, please try and keep positive with other forum members who try to help even if you feel their response was not helpful... you never know, they may have the answer to a future problem you may have