Sky cst & beyond
This is a discussion on Sky cst & beyond within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by adam90210 I heard the Belfast support are meant to be really good. It will be shame to ...
- 19-09-09, 06:03 PM #11
Re: Sky cst & beyond
I'm not going to get into a long vent about sky's procedures as it's pointless but the problem lies within the procedures that tier 1 are meant to go through to. Some team leaders (and I quote) tell agents to 'leave their brain at the door'. Says it all really.
Last edited by User05; 19-09-09 at 06:19 PM.
- 22-09-09, 12:36 AM #12