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    HELP! with internet speed issue!

    This is a discussion on HELP! with internet speed issue! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey guys, my Sky broadband box should be quite fast but it seems on rainy or just crappy days my ...

    1. #1
      Chris_c987's Avatar
      Chris_c987 is offline Sky User Member
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      Exclamation HELP! with internet speed issue!

      Hey guys, my Sky broadband box should be quite fast but it seems on rainy or just crappy days my internet just drops to a slower pace donno why but the thing is that on some days its fast-ish but on other days its rubbish.

      Speedtest.net results:
      Download: 0.70 Mb/s
      Upload: 0.22 Mb/s
      Ping : 93 Ms

      Download Speed:
      MP3 File (5 MB) - 58 Sec
      Video Clip (35 MB) - 7 Mins
      Movie (800 MB) - 152 Mins

      Upload Speed:
      E-mail Attachment (1 MB) - 36 Sec
      Photo Gallery (8 MB) - 5 Mins
      Video Clip (35 MB) - 21 Mins

      PC Info (If needed)
      Windows Vista Home Premium
      System Pack 2
      32- Bit
      2GB RAM

      Is any of this good?
      Any tips? thanks
      Last edited by reddwarfcrew; 17-09-09 at 12:09 AM. Reason: please dont try to avoid the swear filter. Thanks.


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    3. #2
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
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      Re: HELP! with internet speed issue!

      Router stats would give a better indication.
      If its weather related this would suggest a problem with the line to your property, or an external junction box on the property.


    4. #3
      steve16751's Avatar
      steve16751 is offline Sky User Member
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      Re: HELP! with internet speed issue!

      Chris_c987
      Hi Chris you will need to put your stats from the router on your next post
      Hi dholdi I was wondering if the exchange was in Suffolk or Derbyshire as there is no LLU in the Derbyshire exchange
      Last edited by steve16751; 17-09-09 at 12:27 AM. Reason: to slow

    5. #4
      stu_uk's Avatar
      stu_uk is offline Sky User Member
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      Re: HELP! with internet speed issue!

      I have a similar issue to this every few years the small grey box on my telegraph pole starts to leak, I then get a crackly line and my BB speed reduces running a line test temp dries the line but I usually have to get BT man to come out clean connections and reseal the box.

    6. #5
      Chris_c987's Avatar
      Chris_c987 is offline Sky User Member
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      Re: HELP! with internet speed issue!

      I dont know what you mean by Router Stats. how do I see it? and yes I have a small box outside my house where the Router phone cable is connected to. Ive covered this in a plastic bag yesterday to prevent water entering it.

    7. #6
      Chris_c987's Avatar
      Chris_c987 is offline Sky User Member
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      Re: HELP! with internet speed issue!

      I do not know what you mean by "stats from the router " can you explain

    8. #7
      Chris_c987's Avatar
      Chris_c987 is offline Sky User Member
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      Re: HELP! with internet speed issue!

      Sorry I dont know how to check the stats of my router

    9. #8
      Chris_c987's Avatar
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      Re: HELP! with internet speed issue!

      Ok ive tryed to send a message but for some reason it dont get past
      I dont know how to check the stats on my Router can you please let this message in and help me? this is the 5th attempted i made

    10. #9
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      Re: HELP! with internet speed issue!

      Chris_c987
      Hi this shows you how to get your router stats How to get your router statistics hope this is ok

    11. #10
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      Re: HELP! with internet speed issue!

      Steve,
      This post should have been closed, advice is being given here -
      Help With Internet Slow Down
      You have already contributed

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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