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    Intermittent Speed Issues and connection drop-out

    This is a discussion on Intermittent Speed Issues and connection drop-out within the Sky Broadband help forums, part of the Sky Broadband help and support category; You are capped, need to call tier 1 and tell them you have had BT out to fix the line ...

    1. #11
      PaulSky's Avatar
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      Re: Intermittent Speed Issues and connection drop-out

      You are capped, need to call tier 1 and tell them you have had BT out to fix the line and now want the speeds reset. Won't take long.


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    3. #12
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      Re: Intermittent Speed Issues and connection drop-out

      Also ask them to check that you are on the correct package. Your upstream looks like the capped setting for Everyday, not an Unlimited setting.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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