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    Bt Updated Speed Tester

    This is a discussion on Bt Updated Speed Tester within the Sky Broadband help forums, part of the Sky Broadband help and support category; New Bt Updated Speed tester The Broadband Performance Tester allows you to test the performance of your Broadband connection. Sky ...

    1. #1
      steve16751's Avatar
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      Bt Updated Speed Tester

      New Bt Updated Speed tester

      The Broadband Performance Tester allows you to test the performance of your Broadband connection. Sky Connect Customers
      Click on the link to do the Bt Test and Results or you can read through and it is at the bottom of the page above the signature

      To use the Performance Tester, Java must be installed and enabled on your PC and Browser. If you are unable to see a message at the top of your screen that says "PERFORMANCE TESTER Your Details will be verified after clicking the GO button" then please go to FAQ section to troubleshoot.
      FAQ-BT Performance Tester
      Please follow the instructions given below to initiate a speed test :

      * Your PC is connected to the Broadband line linked with the telephone number or Service ID you enter below.
      * Please close all other applications/ browsers that are running on your PC.
      * Do not download any other files, using any internet/voice applications.
      * Please ensure that no one else is using this broadband connection/account for the duration when you run the speed test.
      * Please choose Yes below to confirm that you have followed the above mentioned instructions

      Yes No

      Please enter your Telephone Number (e.g. 01234123456) Or Telephone Number and Service ID , below then click on "Go" to start the performance test.
      Telephone Number*
      Service ID
      * Telephone Number is mandatory to execute the performance test.
      Just Add Your Telephone Number with area code

      NOTE:

      * If you are running an assured rate session, please be aware that the test will temporarily interrupt your session for upto 30 seconds. Your session will be restored when the test is complete.
      * All test results are logged and may be used by your ISP or BTW to assist in any issues that you may report. If you have any concerns with your performance results please raise with your CP.
      * The performance tester is supported on Windows 98, XP,Vista,Linux Fedora (RedHat) for the following browsers: Firefox, Opera, Netscape, Microsoft Internet Explorer and Safari. It is important that you have the most up to date versions.
      * Please note that if you are operating a Virtual Private Networking (VPN) you will not be able to use the Performance Tester for throughput testing due to the Address Proxy function, which is almost always present in a corporate intranet environment.

      Second part


      In order to confirm that the telephone number entered previously corresponds to correct account on the network, can you please enter your normal User/Login name (e.g. joe.blogs) and your Domain/ISP name (e.g. myisp.net) below, and then click GO.

      User Name:* Lan Mac Code Bottom of Router (without the colons) then @sky.com or @skydsl (works with both in user name)
      You can also find the LAN MAC in your router status page best to copy and paste it to avoid mistyping.
      Open up your internet browser and go to the following address: 192.168.0.1
      You will be prompted for a username and password (they are admin - sky
      Domain Name: Start The Speed Test
      Fields marked (*) are mandatory

      Test Results

      Test1 comprises of Best Effort Test: -provides background information.

      Download Speed
      628 Kbps

      0 Kbps 7150 Kbps
      Max Achievable Speed

      Download speedachieved during the test was - 628 Kbps
      For your connection, the acceptable range of speeds is 600-7150 Kbps.
      Additional Information:
      Your DSL Connection Rate :3712 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
      IP Profile for your line is - 3000 Kbps

      If you wish to discuss these results please contact your ISP.

      If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

      Your test has completed please close this window to exit the performance tester.
      ( Above Test I did earlier) Anything anyone has seen and needs to be put right let me know and I will edit it.
      Click on the link to do the Bt Test and Results
      Last edited by steve16751; 14-09-09 at 03:58 AM. Reason: Adding more info


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: Bt Updated Speed Tester

      he second part is actually 'skydsl' as the domain...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
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      Re: Bt Updated Speed Tester

      Thanks IANTE have edited
      I only used the user name not the Domain Have you had a look at the Bt tester what do you think

    5. #4
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      Re: Bt Updated Speed Tester

      was weird at first, and if anything has too much info on it now...still, if it helps people get something done then it's all good...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
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      Re: Bt Updated Speed Tester

      yes agree had to try a few times before I got it right plus the figures are a bit strange
      0 Kbps 7150 Kbps Max Achievable Speed
      Do a Bt estimate to join Bt and you are offered 2.5mbs
      Download speedachieved during the test was - 628 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps.

    7. #6
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      Re: Bt Updated Speed Tester

      I get this,

      "FAQ


      Performance Tester is unable to run the speed test for your telephone number:removed phone number. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider"

      Checked the FAQ's at the top of page but blank - also tried the user name @skydsl but no go either?

      Thanks,
      Last edited by NewsreadeR; 07-08-10 at 10:35 PM. Reason: removed personal phone number

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      Re: Bt Updated Speed Tester

      It won't work as you are on Sky's LLU network if on Base. It would only work for a BT based service, ie Sky Connect.




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    9. #8
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      Re: Bt Updated Speed Tester

      Ahhh, cheers for that, thought it was just me.

      is it possible my line is capped at sub 2mb by Sky?

      I find it strange that no matter what I do the upload/download speed never budges?

      Prolly not the right thread but if anyone has a clue im on here Best UMA router

    10. #9
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      Re: Bt Updated Speed Tester

      As indicated in your other thread, with the stats from the TEST socket youcould get another couple of MB, leave it in there and give them a ring, with the lenght of your line, that is the best you will get.

    11. #10
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      Re: Bt Updated Speed Tester

      Base was 2meg I think anyway. So you are not a million miles away.

      If the results are the same in the extension or the test socket, then that pretty much shows that the wiring is OK to me.

      You could ring Sky and try to speak to someone who could confirm if you are capped or not. It is possible you could get a little more speed out if you changed packages, but not too much.

      SkyUser - Potential ADSL2 Line Speed Checker & Calculator

      ADSL2+ Speed Test
      We estimate your line is capable of between 2mb to 3mb broadband on an ADSL2+ service.

      This ADSL2 Line Speed Calculator is a best guess only, as to the broadband speed that maybe possible on your telephone line. The checker provides results of up to 24mb with the data that is made available to us. This is purely for indication only and should not be classed as the Line Speed that you would receive on any ADSL or LLU product from another ISP.

      Due to the fact that your Telephone Line does not run in a straight line from the Exchange, the Distance from Exchange figures, are interpreted as if your Telephone Line is that exact length. In reality, you will find it highly unlikely that this is the case.

      For a lot more detailed information about your Telephone Exchange and a complete breakdown of all the services available to you, please try our Broadband Availability Exchange Checker

      If you are not sure of how to get your Line Attenuation, from your non Sky Router, please check our How to get your Router Stats Page




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