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    super slow internet

    This is a discussion on super slow internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Im currently on phone to them to find out if they'll give my a discount on the 17 a month ...

    1. #11
      Isitme's Avatar
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      Re: super slow internet

      Im currently on phone to them to find out if they'll give my a discount on the 17 a month
      If you could get a discount of 17 a month it might be worth it.

      Don't ask if you can cancel, you will be told you have to pay, just ask for your MAC and go. Tell them the product is not fit for purpose.

      TomD


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    3. #12
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      Re: super slow internet

      thanks a lot for all the help folks, i ill be canceling it tomorrow!

    4. #13
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      Re: super slow internet

      They are now running some line tests which they've done before and found no fault.

      Will demand a discount else will tell them its not fit for service (sky bloke checked the tests i done on speedtest.bt.com and was shocked, said the results were the lowest he'd seen! So think i should be more than entitled!!!!

      Will let you know how it works out.
      Last edited by figgyp; 06-09-09 at 11:27 PM. Reason: typo!

    5. #14
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      Re: super slow internet

      He's just phoned me back and found there is actually a fault on my line and will get BT to try and sort it out, he said if i ring back customer services then i should get a discount as im not getting what im paying for at the moment.

      Will post agian when i find out what BT say or do to help!

    6. #15
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      Re: super slow internet

      Quote Originally Posted by figgyp View Post
      He's just phoned me back and found there is actually a fault on my line and will get BT to try and sort it out, he said if i ring back customer services then i should get a discount as im not getting what im paying for at the moment.

      Will post agian when i find out what BT say or do to help!
      Dont hold your breath with promises of a fix....been there done that.

     

     
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