Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    speed change ????slow

    This is a discussion on speed change ????slow within the Sky Broadband help forums, part of the Sky Broadband help and support category; as the week has progressed my speed has declined , before i was roughly on 10334 give or take kbps ...

    1. #1
      funkyfella's Avatar
      funkyfella is offline Sky User Member
      Exchange: 01945
      Broadband ISP: Sky Max
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Nov 2008
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      speed change ????slow

      as the week has progressed my speed has declined ,
      before i was roughly on 10334 give or take kbps here are my current stats

      ADSL Link Downstream Upstream
      Connection Speed 9504 kbps 798 kbps
      Line Attenuation 28.0 db 12.5 db
      Noise Margin 8.4 db 15.7 db


      recieved email on 30th july sayin BB getting faster to 20 mb and got letter sayin that changes to sky talk will be on tue 1 sept.

      at the mo on phone to sky and sayin that i your not connected so got a ticket for higher support.

      in my sky in BB details

      Connection details

      Service unavailable
      Sorry, this service is currently unavailable. We are sorry for any inconvenience this has caused.


    2. Advertisement
    3. #2
      Andy17's Avatar
      Andy17 is offline Sky User Member
      Exchange: Woodhouse (SLWD)
      Broadband ISP: Sky Fiber Max
      Router: Sky Q Hub
      Sky TV: Sky+ HD
      Join Date
      Oct 2007
      Posts
      1,370
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: speed change ????slow

      Quote Originally Posted by funkyfella View Post
      as the week has progressed my speed has declined ,
      before i was roughly on 10334 give or take kbps here are my current stats

      ADSL Link Downstream Upstream
      Connection Speed 9504 kbps 798 kbps
      Line Attenuation 28.0 db 12.5 db
      Noise Margin 8.4 db 15.7 db


      recieved email on 30th july sayin BB getting faster to 20 mb and got letter sayin that changes to sky talk will be on tue 1 sept.

      at the mo on phone to sky and sayin that i your not connected so got a ticket for higher support.

      in my sky in BB details

      Connection details

      Service unavailable
      Sorry, this service is currently unavailable. We are sorry for any inconvenience this has caused.
      Behine the master socket faceplate make sure that the wire connected to termial 3 is disconnected, this is the ring wire and can cause slow speed.

    4. #3
      funkyfella's Avatar
      funkyfella is offline Sky User Member
      Exchange: 01945
      Broadband ISP: Sky Max
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Nov 2008
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: speed change ????slow

      ne idea wot colour it is please andy , got through to higher support , put speed up 10224 then went off phone and went bk to t 9507 weird so bk to square 1

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: speed change ????slow

      then its likely that speed increases when your on the phone - OR a regrade got it after being worked on...

      you need to try the test socket...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION