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    Hi new to sky,please could you check my stats.

    This is a discussion on Hi new to sky,please could you check my stats. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Neilmcl.... thx to for you help too,its really helpfull ) i will mention what youve said when i ring sky ...

    1. #21
      jimbo[73)'s Avatar
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      Re: Hi new to sky,please could you check my stats.

      Neilmcl.... thx to for you help too,its really helpfull ) i will mention what youve said when i ring sky wed !
      I think there could be an external line problem only time will tell !
      thx for help )


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    3. #22
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      Re: Hi new to sky,please could you check my stats.

      Do you have extensions in your house or an alarm wired to the phone? If so please check that you have no dial tone on them when plugged into the Test socket. If you have an alarm, check if it is wired direct to the A-B terminals of your Master socket. These are behind the plate with the Test socket.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #23
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      Re: Hi new to sky,please could you check my stats.

      hi Isitme no dont have alarm and no extensions !
      could this be the problem just went and checked main bt inbox supply and looked out of front of house,and it looks like two bt lines coming into my house maybe old owner had two lines one for businness and one for normal use ?

    5. #24
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      Re: Hi new to sky,please could you check my stats.

      If you have no extensions, using the Test socket should be no different from the faceplate.
      Trace your line back from the Master and see if you can locate a junction box, if you can, have a look inside it and make sure everything is clean and tight. If two wires are going into it from outside, make sure the dead one has no loose ends touching your connections.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #25
      jimbo[73)'s Avatar
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      Re: Hi new to sky,please could you check my stats.

      thx for help all of you sky users ) gotta go to work now !
      Get bk to you wed with info/chat ! many thx jimbo

     

     
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