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    Really unhappy with my internet speed :(

    This is a discussion on Really unhappy with my internet speed :( within the Sky Broadband help forums, part of the Sky Broadband help and support category; I just did another test.... Test1 comprises of Best Effort Test: -provides background information. Your DSL connection rate: 1504 kbps(DOWN-STREAM), ...

    1. #21
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      Re: Really unhappy with my internet speed :(

      I just did another test....

      Test1 comprises of Best Effort Test: -provides background information.
      Your DSL connection rate: 1504 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 1500 kbps
      Actual IP throughput achieved during the test was - 1017 kbps

      Why has my DSL connection rate dropped by 500 kbps?

      This is getting silly now.


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    3. #22
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      Re: Really unhappy with my internet speed :(

      Before i ran the last test, i checked my router stats, which showed the same downstream of 1504kbps.

      I can't run another test, because of the 3 hour limit, but i just checked my router stats again and now they are at the highest they have been...

      Downstream 2336 kbps
      Upstream 448 kbps
      Line Attenuation 58.0 db 31.5 db
      Noise Margin 8.9 db 16.0 db

      Hmm....

    4. #23
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      Re: Really unhappy with my internet speed :(

      Sorry for the bombardment of posts, but i thought i should post this to see what people think.

      I've checked on O2 and my estimated speed is 2mbps. I then checked talktalk and their estimation is 7.7mbps.

      Can i expect to be getting 7.7 from talktalk? And will i see an improvement on what i have now, sky say I'm only capable of 1.5mbps.

    5. #24
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      Re: Really unhappy with my internet speed :(

      If O2 can't give you 7.7 Mbs then TalkTalk can't. With your attenuation you would probably get about 3-4 Mb provided your line is in a reasonable condition and relatively noise free.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #25
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      Re: Really unhappy with my internet speed :(

      Just checked my router stats again....

      Downstream 2560 kbps
      Upstream 448 kbps
      Line Attenuation 58.0 db 31.5 db
      Noise Margin 9.3 db 17.0 db

      It is slowly going up. Does this mean that my actual throughput will slowly increase during the hours that the traffic shaping isn't in place?

    7. #26
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      Re: Really unhappy with my internet speed :(

      Yes if your sync speed remains above 2272, your profile will rise to 2000, thus increasing your possible throughput speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #27
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      Re: Really unhappy with my internet speed :(

      Thanks for the patience everyone is giving me!

      I just ran another test on here are the results

      Test1 comprises of Best Effort Test: -provides background information.
      Your DSL connection rate: 2528 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 1250 kbps
      Actual IP throughput achieved during the test was - 1107 kbps

      You can see that my profile has actually dropped from 1500 to 1250. I'm not sure if this is normal, or if it is resetting itself because my profile should be 2000.

      When can i expect to see it change?

    9. #28
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      Re: Really unhappy with my internet speed :(

      It can take anything from a few hours to 3 days for the profile to reset. This is one of the biggest problems with BTMax, on an LLU connection, any increase in the sync gives an immediate increase in the download speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #29
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      Re: Really unhappy with my internet speed :(

      Just thought i would give an update. I'm currently moving over to O2, i've had it up to the neck with Sky's traffic shaping and ridiculous customer service (which is beyond a joke!).

      My estimated speed is 2MB with O2. Just thought that could i expect to be getting faster than this, as my router stats for sky are 2500kbps, and i am changing over to LLU?

    11. #30
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      Re: Really unhappy with my internet speed :(

      With an attenuation of 58db, I'd give a guess of around 3.5-4mb at most. However, you'll only know whenever you make the switch over. Some lines differ in quality/noise, but I'd say yours at 3mb would be about right.

      An example of lines differing is mine compared to yours (I'm on mid/everyday)

      Code:
      Connection Speed  800 kbps  	256 kbps
      Line Attenuation  57 db      31 db
      Noise Margin      11 db 	   22 db
      Horrible, I know. Bleh, it does a casual browser like myself. Baffles me when people start pushing out a few hundred kb on some posts over stability!

     

     
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