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    Some pages not loading and router slow to load settings??

    This is a discussion on Some pages not loading and router slow to load settings?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I keep getting the same problem as above. Its not every day but seems on and off, I have to ...

    1. #1
      gav425's Avatar
      gav425 is offline Sky User Member
      Exchange: Devonport
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
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      Some pages not loading and router slow to load settings??

      I keep getting the same problem as above. Its not every day but seems on and off, I have to pull the plug on the router to get the sites working again. Here are my stats taken from the test socket.

      Thanks for your help
      gav

      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 7264 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.6 14.0
      Attn(dB): 41.0 27.0
      Pwr(dBm): 19.8 8.3
      Max(Kbps): 7872 1248
      Rate (Kbps): 7264 768
      G.dmt framing
      K: 228(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 228 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0698 8.6153
      L: 1832 208
      D: 64 8
      Counters
      SF: 20317946 20318466
      SFErr: 195 507
      RS: 1381620394 172705949
      RSCorr: 369109 1816
      RSUnCorr: 2706 0

      HEC: 174 318
      OCD: 0 83
      LCD: 0 10
      Total Cells: 1622537258 0
      Data Cells: 118331043 0
      Drop Cells: 2492
      Bit Errors: 0 0

      ES: 108 0
      SES: 0 0
      UAS: 19 0
      AS: 345414

      INP: 2.23 2.46
      PER: 1.87 1.88
      delay: 17.11 17.23
      OR: 29.91 29.71

      Bitswap: 0 0

      Total time = 1 days 23 hours 57 min 24 sec
      SF = 20317946
      CRC = 195
      LOS = 0
      LOF = 0
      ES = 108
      Latest 1 day time = 23 hours 57 min 24 sec
      SF = 5073056
      CRC = 46
      LOS = 0
      LOF = 0
      ES = 28
      Latest 15 minutes time = 12 min 24 sec
      SF = 43778
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Previous 15 minutes time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082201
      CRC = 47
      LOS = 0
      LOF = 0
      ES = 26
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 1
      LOS = 0
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0


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    3. #2
      joss's Avatar
      joss is offline Sky User Member
      Exchange: Adwick-le-Street
      Broadband ISP: sky max
      Router: Sagem F@ST 2504
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      Re: Some pages not loading and router slow to load settings??

      Hi
      If your on sky Max then you really should be on ADSL2+ mode not the current Mode: G.DMT that you are on now! from your router stats.
      Why you have to pull the plug, by that i assume your physically pulling out the power cord? or Ethernet cable? if so Don't. The reason your not getting web sites is because it may well be a DNS domain name server issue.



      your SNR (dB): 10.6 14.0 is very good

      your downstream Attn(dB): 41.0 would suggest your 3 + km from the exchange and on adsl2+ LLU you should expect to sync at
      adsl2+ (LLU) 8640 kbps Throughput 7646kbps

      With you SNR of 10.6db you could squeeze a little more, but not much. may be a couple of hundred kbps.

      But you really are better with a stable SNR.

      WHat router do you have ?

      Could do with monitoring your connection via Routerstats or something similar to find out whats casing the drop out.
      Last edited by joss; 19-08-09 at 10:42 PM. Reason: doh

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Some pages not loading and router slow to load settings??

      Are you connecting by wire or wireless? If it is the latter are you sure it is not just the wireless dropping? You stats show very few errors for the amount of time you have been connected, which does not suggest an ADSL problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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