Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Speed dropped

    This is a discussion on Speed dropped within the Sky Broadband help forums, part of the Sky Broadband help and support category; My speed has been slow the past few days not sure why but here is speed test results of my ...

    1. #1
      graeme122's Avatar
      graeme122 is offline Sky User Member
      Exchange: ESALL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: x2 Sky+HD, Sky+
      Join Date
      Jun 2009
      Location
      Scotland
      Posts
      108
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Speed dropped

      My speed has been slow the past few days not sure why but here is speed test results of my connection NOW and when it was FASTER

      My connection now


      My connection faster


      Here are my current stats

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 4820961 3872939 0 0 51863 15:39:33
      LAN 15 0 0 0 0 15:40:41
      WLAN 3761986 4850470 0 55613 0 15:40:15
      ADSL Link Downstream Upstream
      Connection Speed 6636 kbps 796 kbps
      Line Attenuation 32.0 db 14.1 db
      Noise Margin 7.8 db 15.0 db


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Speed dropped

      Your sync speed is very low for your attenuation, which suggests line problems. You should be getting 12-14 Mb. If you have a Test socket, link below, plug the router in there, take and post your stats.

      Your download is also low for your attenuation, are you using wireless?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      graeme122's Avatar
      graeme122 is offline Sky User Member
      Exchange: ESALL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: x2 Sky+HD, Sky+
      Join Date
      Jun 2009
      Location
      Scotland
      Posts
      108
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Re: Speed dropped

      Thanks for the reply, I think you should read my other post here as it says iv contacted sky about my speed and they said it's fine even though it's not in my town sky are idiots who don't care but thats another topic. I don't see my speed getting past 6 mb and yes im using wireless

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Speed dropped

      You were asked in your other thread if you had plugged into the TEST socket, you replied that you had plugged into the Main socket. Did you remove the front plate and plug into the TEST socket behind it? See the Test socket link below.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION