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    Line Availability

    This is a discussion on Line Availability within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have just signed up for a new package at a fixed price but I'm now being told that because ...

    1. #1
      PeteM's Avatar
      PeteM is offline Sky User Member
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      Line Availability

      I have just signed up for a new package at a fixed price but I'm now being told that because BT have no basic broadband lines available in my area I've got to sign up for the 8Mb line, pay a 30 installation fee and an extra 17 per month doubling the package price. i can't afford to do this, am I being conned?


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Line Availability

      It is not a case of BT not having lines, it is Sky who do not have the capacity at the exchange. They want to put you on to Sky Connect, which is a rebadged BT service. You should consider carefully before accepting this, have a look at the various Connect threads in the forum, this will give you an idea what to expect, apart from the inflated price.

      If Sky will not give you a large discount, consider going to O2 if they have LLU places available at your exchange.
      SamKnows Broadband - Availability - Gloucester (SSGLR) Exchange

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      andykate's Avatar
      andykate is offline Sky User Member
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      Re: Line Availability

      when i was on sky,i signed up for mid but they ended up putting me on connect and when i complained about the price i was offered it for 5 a month,the service i got was appalling so i phoned through to get my line sorted and they said they couldnt understand why i wasnt on mid and moved me straight over.if you phone and make a fuss,maybe room on sky's equipment will miraculously appear...its worth a try.
      one thing i have noticed,your profile says sky base,is that not sky's equipment????cant that be upgraded to mid or max???
      ive just had a look and sky base is sky equipment so why cant it be upgraded????how is there no room if theyre already on?
      KEEP ON KEEPING ON
      checking punctuation

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Line Availability

      one thing i have noticed,your profile says sky base,is that not sky's equipment????
      I think the OP has not yet set his profile, these are the default settings. He is unlikely to have his router yet.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      andykate's Avatar
      andykate is offline Sky User Member
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      Re: Line Availability

      Quote Originally Posted by Isitme View Post
      I think the OP has not yet set his profile, these are the default settings. He is unlikely to have his router yet.
      that explains it then
      KEEP ON KEEPING ON
      checking punctuation

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Line Availability

      that explains it then __________________
      KEEP ON KEEPING ON
      checking punctuation
      You missed the capital.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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