Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    23 thousand ping? Help

    This is a discussion on 23 thousand ping? Help within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey guys! Had my new sky connect broadband for a couple of weeks, a week of that I was still ...

    1. #1
      Rockstar09's Avatar
      Rockstar09 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Aug 2009
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      23 thousand ping? Help

      Hey guys!

      Had my new sky connect broadband for a couple of weeks, a week of that I was still connecting to BT and using the internet fine, got round to plugging my sky router in and trying the sky connection and its been downhill from there.

      I was suffering packet loss and lag spikes, thats when I decided to use a password generator to try my netgear router instead, while it has dropped my general ping down a bit I have got huge ping fluctuations ><

      Online games get huge lag spikes and freezes, the ping which is monitored in ventrillo shoots up from 179 to 1k + , it has even reached 23 thousand ping.

      What usually happens during the initial bedding in of the connection? (BRAS profile or whatever Sky do)

      Is it time to phone sky? ><

      Any help would be much appreciated.

      Just to clarify this is not about a consistant bad ping, but a ping that fluctuates by more than 1000 at random intervals.


    2. Advertisement
    3. #2
      narl's Avatar
      narl is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      May 2007
      Posts
      143
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: 23 thousand ping? Help

      ... There is multiple threads on the Sky Connect package after 5pm to midnight you are subject to port throttling ...

    4. #3
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: 23 thousand ping? Help

      Rockstar09
      Hi as narl said
      There is multiple threads on the Sky Connect package after 5pm to midnight you are subject to port throttling
      Sky T & Cs The Connect Package is being Traffic Shaped from 5pm till Midnight

    5. #4
      Rockstar09's Avatar
      Rockstar09 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Aug 2009
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: 23 thousand ping? Help

      Sky dont do this on the more expensive packages?

      Tbh all I want is to get BE(there) Internet but they dont cover my area.

      Thanks for the replys

    6. #5
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: 23 thousand ping? Help

      Connect is actually a BT rebadged package which is over capacity and so is having problems especially for gamers.

      Sky's LLU service does not suffer from this even though it is cheaper per month than Sky Connect and also with unlimited usage.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION