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    Error code 200

    This is a discussion on Error code 200 within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi my Internet connection as far as webpages is working fine but when I do a sky test it keeps ...

    1. #1
      jswarb001's Avatar
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      Error code 200

      Hi my Internet connection as far as webpages is working fine but when I do a sky test it keeps saying error code 200. This may explain why I cant connect to my normal vpn connection. The connection status button suggests everything is working but the sky test says otherwise. Any help please?

      thanks


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    3. #2
      steve16751's Avatar
      steve16751 is offline Sky User Member
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      Re: Error code 200

      jswarb001
      Hi error Codes Explained

      Error 100 = No Sync possible fix, plug into the master socket with a new filter or try the test socket if you have one. If this doesn't work ring TS for more help.

      Error 200 = Can't Authenticate possible fix, try rebooting the router by pushing a pen or something into the reset button, if this doesn't work ring TS for more help.

      Error 300 = No IP address possible fix, try rebooting the router by pushing a pen or something into the reset button if this fails turn it off for an hour, if you still get error 300 ring TS for more help.
      Hope they are useful

    4. #3
      IWasNotTheEnemy's Avatar
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      Re: Error code 200

      If you can browse the Internet then ignore the error codes, if you have an amber Internet light on the router then you need to pay attention to it as your router might be suspended (don't ask me why, it just might be!!)...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      jswarb001's Avatar
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      Re: Error code 200

      Well the lights are green and the speed test says its excellent.Tried rebooting /unplugging/resetting and still the same. Wierd

    6. #5
      steve16751's Avatar
      steve16751 is offline Sky User Member
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      Re: Error code 200

      jswarb001
      As IANTE say`s. I had a problem with error codes or thought I had I was informed if I have no problems no reason to do the test
      Quote Originally Posted by IAmNotTheEnemy View Post
      If you can browse the Internet then ignore the error codes, if you have an amber Internet light on the router then you need to pay attention to it as your router might be suspended (don't ask me why, it just might be!!)...
      If your Router is DG834GDG934G

     

     

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