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    Internet disconnects after people use the phone

    This is a discussion on Internet disconnects after people use the phone within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello! For some unknown reason, when people use the phone, the internet disconnects I just threw the claim that the ...

    1. #1
      diamount's Avatar
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      Internet disconnects after people use the phone

      Hello!

      For some unknown reason, when people use the phone, the internet disconnects I just threw the claim that the phone was involved as mere coincidence but I was studying it very closely when my mum used the phone to ring our local council.. but I thought they said you can still use the broadband while the telephone is in use?

      Both the modem and phone are connected to the socket via a microfilter which in turn is connected to a 2 way adapater, so is there something important I'm missing here or are Sky at fault?


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      Re: Internet disconnects after people use the phone

      Plug the filter into the socket first, then plug the 2way adapter into the filter.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Internet disconnects after people use the phone

      I believe that you need to connect the microfilter to the socket, then connect the 2way adapater to the filter and the modem into the modem side of the filter, but i may be wrong though you could try it.
      Or it could be a faulity microfilter causing the problem.

    5. #4
      diamount's Avatar
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      Re: Internet disconnects after people use the phone

      That seemed to of work, thanks.

     

     

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