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    Moved house - Sky Unlimited Broadband

    This is a discussion on Moved house - Sky Unlimited Broadband within the Sky Broadband help forums, part of the Sky Broadband help and support category; Im having issues also, can anyone help? These are my settings, it started off at about 10125kbps download since wed. ...

    1. #21
      tscotsman's Avatar
      tscotsman is offline Sky User Member
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      Re: Moved house - Sky Unlimited Broadband

      Im having issues also, can anyone help?

      These are my settings, it started off at about 10125kbps download since wed. Since then its slowly went downwards, as ive had to unplug the router a few times as we just moved house. Its in its final position now and these are the settings, im only 55m from the exchange I would have thought that I would be getting near 16mb, possibly more. What do you guys think?

      System Up Time 11:25:41
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 30273 39488 0 153 964 11:24:05
      LAN 10M/100M 18956 0 0 126 0 11:25:38
      WLAN 11M/54M 63665 68729 0 1141 302 11:25:30
      ADSL Link Downstream Upstream
      Connection Speed 8191 kbps 796 kbps
      Line Attenuation 10.5 db 6.1 db
      Noise Margin 28.9 db 16.0 db


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    3. #22
      iangilf's Avatar
      iangilf is offline Sky User Member
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      Re: Moved house - Sky Unlimited Broadband

      heavily capped m8 phone sky tech team up and ask to be put threw to customer solution team and get them to sort ur line out , u will get 20 meg with them stats and yep easily 16 mbit

    4. #23
      tscotsman's Avatar
      tscotsman is offline Sky User Member
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      Re: Moved house - Sky Unlimited Broadband

      did what you said thanks now the new stats

      System Up Time 00:02:08
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 148 131 0 1494 410 00:00:29
      LAN 10M/100M 422 0 0 891 0 00:02:05
      WLAN 11M/54M 1241 1223 0 3743 1815 00:01:57


      ADSL Link Downstream Upstream
      Connection Speed 15323 kbps 796 kbps
      Line Attenuation 10.0 db 6.1 db
      Noise Margin 19.1 db 16.5 db

      Sky reckon it could go up to 24mb but its fixed at 15mb for now, she reckoned it was rate adaptive from 15-24 now. so for now well happy with that speeds even though the upload has remained the same and can go higher also.

    5. #24
      iangilf's Avatar
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      Re: Moved house - Sky Unlimited Broadband

      very nice m8 yeah definately ur line stats show that u can achieve the highest syncs on offer im suprised they never put u on them maybe u didnt persuade her to much but them stats are real nice and with a snr of 19 still ur line is one of the best ive seen u just need to get sky to uncap ur line fully
      well done

    6. #25
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      Re: Moved house - Sky Unlimited Broadband

      she reckoned it was rate adaptive from 15-24 now
      If it was, you would be syncing much higher, you are still capped. Another call may get you up to 19/1.3Mb. Your line certainly looks capable and as you have been through DLM there is no reason why you should not get the full speed.

      TomD


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    7. #26
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      Re: Moved house - Sky Unlimited Broadband

      Quote Originally Posted by tscotsman View Post
      did what you said thanks now the new stats

      System Up Time 00:02:08
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 148 131 0 1494 410 00:00:29
      LAN 10M/100M 422 0 0 891 0 00:02:05
      WLAN 11M/54M 1241 1223 0 3743 1815 00:01:57


      ADSL Link Downstream Upstream
      Connection Speed 15323 kbps 796 kbps
      Line Attenuation 10.0 db 6.1 db
      Noise Margin 19.1 db 16.5 db

      Sky reckon it could go up to 24mb but its fixed at 15mb for now, she reckoned it was rate adaptive from 15-24 now. so for now well happy with that speeds even though the upload has remained the same and can go higher also.
      Do you live in the exchange? lol v nice stats definately should be seeing full speeds

     

     
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