Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 14 of 14

    Slow Up Speeds

    This is a discussion on Slow Up Speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; with nothing plugged into the test socket, the upstairs phone extension (actually the one where i usually position the router) ...

    1. #11
      warhol's Avatar
      warhol is offline Sky User Member
      Exchange: Kentish Town
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      10
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Up Speeds

      with nothing plugged into the test socket, the upstairs phone extension (actually the one where i usually position the router) still works. there is a third extension in another room but that socket is currently inaccessible.

      i moved to bt/sky last year from virgin (previously cable london). will this wiring be affecting my speed ?

      and even if it does, presumably this can't account for the problems i've been having only the past week or so.
      Last edited by warhol; 26-07-09 at 01:06 AM.


    2. Advertisement
    3. #12
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Slow Up Speeds

      yes it can and yes it can...end user wiring is probably the single most limiting factor when it comes to speed, get it sorted now while you can...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #13
      warhol's Avatar
      warhol is offline Sky User Member
      Exchange: Kentish Town
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Jul 2009
      Posts
      10
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow Up Speeds

      i'm guessing this would be my responsibility, not bt's ?

      and if so, could you give me an idea what i could expect an engineer to charge, and also what kind of speeds i should expect to get when it's done ?

      thanks for the help and advice.

    5. #14
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Slow Up Speeds

      It should be quite easy to do assuming the wires run back to the master socket.

      Remove the faceplate and also the main cover behind it. You should now se a couple of terminals marked a & b. Disconnect the wires from them and then only re-connect the ones that come in from the main BT line from outside. (it shouldn't matter which way around you do it). If you want, post a picture of the wires connecting to a&b for use to check).

      Put the main socket back together and plug a phone into the test socket to check it is all working. Assuming it is, you then need to connect the other pohne extension to the rear of the faceplate to terminals 2 & 5. (you may want to post your router stats from the test socket before you do this).

      Check in the socket upstairs to see which colour is in which and put the same colours in the same numbered terminaks downstairs.

      There are no dangerous voltages to worry about and the only thing you may need is a tool to ppush the wires into the termianls on the faceplate, you could use the edge of a credit card to do this.

      10 minutes max, then post your stats again from the test socket.

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION