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    problems after modem reset

    This is a discussion on problems after modem reset within the Sky Broadband help forums, part of the Sky Broadband help and support category; can anybody please help...I needed to reset my modem vie the pin hole reset and now cannot log into the ...

    1. #1
      doobydrew's Avatar
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      problems after modem reset

      can anybody please help...I needed to reset my modem vie the pin hole reset and now cannot log into the admin page at all... I have tried admin/sky combo..as well as modem no and password config but to no avail...can anybody please share some light on this frustrating situation...


      Many thx

      Drew


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    3. #2
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      Re: problems after modem reset

      3 out of 4 lights and they are green,,,,lights 1,2 and 4 are on

    5. #4
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      Re: problems after modem reset

      Was all the lights on before you reset the router. Were you having problems with the router, Was that the reason you reset the router if not. Have you tried turning the router off then back on

    6. #5
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      Re: problems after modem reset

      yeah i tried to just reset by the power switch...no there and i can get a hard network link to the modem to work but for some reason the wireless side has closed down... i can get to the admin login window through a browser but all configs of passwords are incorect

    7. #6
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      Re: problems after modem reset

      not being able to login to your router So was that the reason you reset the router if so reset again use whatever you used in the pin hole as soon as you see the lights start to flash remove the object from the pin hole and see if it works then

    8. #7
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      Re: problems after modem reset

      ok tried that and now i got 2 green lights and an amber one...not sure what to enter as a user and password though

    9. #8
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      Re: problems after modem reset

      all done... thx for your help...


      Drew

    10. #9
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      Re: problems after modem reset

      has the amber gone green yet. The same Admin and password Sky

      Push a pen tip or the end of a paperclip into the small hole on the back of the router by the power input. Hold it in for about 10 seconds and the router will reset to factory defaults. Admin/sky should then work. You'll lose any changes you've previously made.
      Just seen your post pleased everything is ok Drew
      Last edited by steve16751; 25-07-09 at 03:05 AM.

     

     

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