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    Why my speed is so slow

    This is a discussion on Why my speed is so slow within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have sky broadband max Plan is there any away to improve my speed on the website it says 20mb ...

    1. #1
      Gamerwarriorx's Avatar
      Gamerwarriorx is offline Sky User Member
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      Why my speed is so slow

      I have sky broadband max Plan is there any away to improve my speed
      on the website it says 20mb but mine just 4 WTF


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    3. #2
      Andy17's Avatar
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      Re: Why my speed is so slow

      Can you post your connection stats to start with.

    4. #3
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      Re: Why my speed is so slow

      Can you tell me how

    5. #4
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      Re: Why my speed is so slow

      Connection Speed Downstream 5019 kbps Upstream 796 kbps
      Line Attenuation 45.0 db 23.9 db
      Noise Margin 8.0 db 12.0 db

    6. #5
      Donaldson2121's Avatar
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      Re: Why my speed is so slow

      Load up http://192.168.0.1 use
      Username: admin
      Password: sky

      Once logged in click the "show statistics button" and look for something like below:
      Connection Speed 20227 kbps 1023 kbps
      Line Attenuation 18.0 db 8.2 db
      Noise Margin 7.2 db 7.5 db

      copy and paste those details in here.

      Then go and connect your router to the test socket in your house (if you have one) see link for details and then do the same for the stats and post the results here. We can then compare them to see if you have any internal wiring issues etc
      Sky User - How to test your Master Socket

      Also how roughly long have you been on Sky Max?

    7. #6
      Gamerwarriorx's Avatar
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      Re: Why my speed is so slow

      Connection Speed Downstream 5019 kbps Upstream 796 kbps
      Line Attenuation 45.0 db 23.9 db
      Noise Margin 8.0 db 12.0 db

    8. #7
      Andy17's Avatar
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      Re: Why my speed is so slow

      How long have you been with sky broadband

    9. #8
      Gamerwarriorx's Avatar
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      Re: Why my speed is so slow

      about 6 months

    10. #9
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      Re: Why my speed is so slow

      Quote Originally Posted by Gamerwarriorx View Post
      Connection Speed Downstream 5019 kbps Upstream 796 kbps
      Line Attenuation 45.0 db 23.9 db
      Noise Margin 8.0 db 12.0 db
      I see you figured it out or someone helped you in PM

      Go try your router in the test socket and see what the results are then (see my above post for details)

      Edit:- Sorry Andy will leave this one with you didnt mean to butt in

    11. #10
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      Re: Why my speed is so slow

      .............

     

     
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