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    My speeds are slower than what router states

    This is a discussion on My speeds are slower than what router states within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello everyone. My names is Tony and this is my first post.Apologies in advance if in wrong place. The problem ...

    1. #1
      HandMadeWelshie's Avatar
      HandMadeWelshie is offline Sky User Member
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      Cool My speeds are slower than what router states

      Hello everyone. My names is Tony and this is my first post.Apologies in advance if in wrong place.

      The problem I am having.
      I am on Sky Connect. (no Choice) and currently in the ten day set up. What I can't understand is why does my router stats show that I am getting 408kbps downloads and 318kbps uploads but when I actually run an online speedtest found on this site and others I have used (Broadband Max etc) my download speed will not go any higher than 135kbps my upload is pretty close. My speeds went up to 1632kbps at one stage this morning but the speedtest still wouldn't go over the 135kbps. Wireless and wired no difference. I have two laptops one xp and one vista Home edition the only difference I have made to the computers since leaving the dreadful company called BT is uninstall their software except for yahoo messenger. What is wrong ???? Please help me.

      Many thanks in advance.....


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    3. #2
      Saturday's Avatar
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      Re: My speeds are slower than what router states

      Connect is just the standard BT service rebadged by Sky. Unfortunately it is also very heavily throttled at peak times (which seem to be 18 hours a day in some cases).

      There's nothing you can do about the throttling except move to another ISP.

      However, throttling may not be your only problem - there are other reasons for slow throughput e.g. slow test servers, a poor wireless connection etc.

    4. #3
      steve16751's Avatar
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      Re: My speeds are slower than what router states

      HandMadeWelshie
      Hi Tony can you run a Bt Test Result information on and how to go tto this link
      and another good idea is to put your stats on your next post heres some information about
      how to

    5. #4
      HandMadeWelshie's Avatar
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      Re: My speeds are slower than what router states



      These are the online stats

      The BT tester says 256kbps download and 448kbps upload and the IP profile on my line is 135kbps which is all I can get. Hope this helps Steve and many thanks for your reply and help. cheers

    6. #5
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      Re: My speeds are slower than what router states

      Hi Tony any chance of putting your stats on your next post

    7. #6
      HandMadeWelshie's Avatar
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      Re: My speeds are slower than what router states

      have done already mate.

    8. #7
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      Re: My speeds are slower than what router states

      no you haven't - we mean router stats...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
      HandMadeWelshie's Avatar
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      Re: My speeds are slower than what router states

      ok sorry will do shortly

    10. #9
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      Re: My speeds are slower than what router states

      Thanks for explaining IANTE forgot to mention router

     

     

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