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    Read my modem stats plz

    This is a discussion on Read my modem stats plz within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just moved over from Tiscali which I used to get 5.5Mbit from. First day I connected and got 3Mbit, 2nd ...

    1. #1
      kevin6666's Avatar
      kevin6666 is offline Sky User Member
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      Read my modem stats plz

      Just moved over from Tiscali which I used to get 5.5Mbit from.

      First day I connected and got 3Mbit, 2nd day 8Mbit and it's been hovering around 4-5Mbit since then but now on 6th day and it's back to 3Mbit.

      Am I jumping the gun or is 3Mbit all I can expect from these line stats?

      Engineer Socket
      ADSL Link Downstream Upstream
      Connection Speed 3069 kbps 796 kbps
      Line Attenuation 34 db 9.5 db
      Noise Margin 31 db 16 db

      Socket I've been using and am still using
      ADSL Link Downstream Upstream
      Connection Speed 3069 kbps 792 kbps
      Line Attenuation 34 db 10 db
      Noise Margin 27 db 11 db

      I was hopeing to get and was happy with around 8Mbit I got on the 2nd day but 3Mbit really does make the net a bit slow..

      Also the wireless on this router seems a bit dodgy quite a few disconnects?


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    3. #2
      Saturday's Avatar
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      Re: Read my modem stats plz

      Your connection is in DLM for the first 10 days or so and speeds start slow then improve if the line condition allows. The difference in your tests show you have some local line noise but it's not too bad.

      If no problems are found your stats suggest you will end up with a very decent speed, maybe around the 12meg mark.

    4. #3
      neilmcl's Avatar
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      Re: Read my modem stats plz

      Just give it the full 10 days and if it's still not improved contact Sky to have it manually configured.

    5. #4
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      Re: Read my modem stats plz

      Stick with it and do not switch off your router. When you are complete you will see more than double your Tiscali speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      kevin6666's Avatar
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      Re: Read my modem stats plz

      Well this ten day trial crossover thing has finished and my connection is now officially rubbish.

      Your connection details
      Line connection testing completed on 23/07/2009

      Download Speed
      Your connection has been set to a download speed of up to
      3.0Mb (3072Kb)

      Upload Speed
      Your connection has been set to an upload speed of up to
      0.8Mb (800Kb)

      Is it a case of bin Sky and move back to Tiscali bundled service where at least I got 5.5mbit or is there some route I can take to get some sort of tollerable service?

      You would think moving to an ADSL2 unbundled service surely the only way would be up or at least match my previous connection.

      Cuurent Line stats

      ADSL Link Downstream Upstream
      Connection Speed 3069 kbps 796 kbps
      Line Attenuation 34 db 10 db
      Noise Margin 20 db 12 db

      I guess in short is there any avenue (contact details etc) I can look at to try and resolve this poor speed?

    7. #6
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      Re: Read my modem stats plz

      You should be getting much more than that, ring Sky and go through the normal messing about and see if you can get CST to manually configure it.

      DLM strikes again

    8. #7
      kevin6666's Avatar
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      Re: Read my modem stats plz

      Well just got of the phone with them and now it's running at 12meg....No explaination given but hey ho I'm happy.

      ADSL Link Downstream Upstream
      Connection Speed 12347 kbps 921 kbps
      Line Attenuation 34 db 10 db
      Noise Margin 7 db 8 db

    9. #8
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      Re: Read my modem stats plz

      Yes, that's much better, nice upload too for your stats.

     

     

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