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    Router hangs when downloading

    This is a discussion on Router hangs when downloading within the Sky Broadband help forums, part of the Sky Broadband help and support category; When I download game demo's at full speed (1.2meg for me) most of the time i cannot access the router ...

    1. #1
      stevvie's Avatar
      stevvie is offline Sky User Member
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      Router hangs when downloading

      When I download game demo's at full speed (1.2meg for me) most of the time i cannot access the router until the download has stopped. I have the origional white netgear modem and I have tried with the sky software (which just stops PnP working after a few hours) and James custom firmware V1.03.87 (CU3.04) (which is MUCH better) both with the same results. Is it possible that my router is actually dying ?
      Thanks


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Router hangs when downloading

      Simple really, if you are using up all your bandwidth downloading, there is nothing left to surf with. If you are using torrents to download, adjust the download speed to leave a bit for doing other things.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      stevvie's Avatar
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      Re: Router hangs when downloading

      Nope, that doesn't explain why you can't even log into the router and I get this sometimes . It's not the fact that surfing becomes slow, I could understand if other websites become slow as you have a set amount of bandwidth and if you're using it then you can't surf. It's the fact that I cannot even log into the router at 192.168.0.1 and thats at only 1.2meg, so there's PLENTY of router bandwidth headroom.
      Last edited by stevvie; 19-07-09 at 11:57 AM.

    5. #4
      Smithy99's Avatar
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      Wink Re: Router hangs when downloading

      Are you using wireless? if so you may be saturating the bandwith available to it. Try a wire.

    6. #5
      Isitme's Avatar
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      Re: Router hangs when downloading

      Do you have 2 or more machines networked? If so can they 'talk' to each other when you are downloading?

      I had this router access problem a couple of years ago, using the original firmware. I had to use the full address for some reason, ie http://192.168.0.1/start.htm to get access. This applied at any time, not just when downloading. With the later firmware, it has been OK. You might also like to try using a different browser, this sometimes worked for me when I was having problems.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
      stevvie's Avatar
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      Re: Router hangs when downloading

      I am permanently connected to port lan1 through a cable using a realtek 8169 (10/100/1000) network card. There are other machines plugged in but they are very RARELY switched on. I have tried with only the power/adsl/Lan1(my pc) connected to the router and get the same thing sometimes. I have also tried to copy some data across the LAN from 1 machine to the other when this is happening and it goes at a snails pace. I either have to stop downloading and wait a minute or 2 or reboot the router, then it's OK for a while. The router doesn't really get any hotter and I have tried it with the feet in the vertical position (which I use) and without the feel in a horizontal position, Neither seems to make any difference. sometimes when this happens I can log into the router and sometimes I can't.

    8. #7
      Isitme's Avatar
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      Re: Router hangs when downloading

      It looks like your router may be failing, you could try phoning Sky and see if they will send you another.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: Router hangs when downloading

      It may well be a router fault, however I've had the web interface of a netgear dg834g slow to an absolute crawl and frequently fail to respond while I had a problem with my line, the problem with the UI vanished as soon as the line was repaired - I suspected the router's CPU was too busy working on error correction to handle the UI as well.


      If you are using bittorent, maybe you have too many open connections.

     

     

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