New broadband really slow

[Smithy99]

The drop in NM on the master socket seems to point to your internal wiring causing some issues.

I would consider buying an NTE5 master socket and filtered faceplate. It is an easy job to DIY.

If not, you could remove all the other extensions from the current master socket as a test, you can always put them back again if you have to.

Also ensure that no wires are connected to terminal 3, you don't need them and it can cause noise on the line.

[TurboBeast]

Ok I have removed the Bell Wire and all extensions and I am left with the below figures.

Router Statistics

System Up Time: 20:22:19
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 184 137 0 48 48 0:01:11
LAN 334 0 0 0 0 20:22:19
WLAN 128379 93720 0 1523 3138 20:21:55
ADSL Link Downstream Upstream
Connection Speed 1024 kbps 672 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 10.5 db 8.0 db

[Smithy99]

That seems to have improved your speed and you have a higher NM so you may see 1.5-2mb yet

[TurboBeast]

Not awful awful then, but nowhere near the 4mb they originally said our house could expect Maybe I shall have to take out Virgin Fibre optic out as well, need at least 3.5 upwards really.

[Smithy99]

It may improve again if you fit an NTE5 master socket and filtered faceplate but you won't know until you try it.

[TurboBeast]

Will this possibly make a difference, even if I have filters in every socket currently and the bell wire disconnected anyway? At the moment I have no extensions linked to the master socket which out of interest is a telewest socket with a BT UGC routing into it. Thank you so far for all your help!

[Smithy99]

If nothing else is connected to it then it shouldn't make a difference although I'm not sure what a BT UGC thingy is.

[TurboBeast]

Under ground cable, I am in a new build where we are fed by a UGC not drop wires.