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    Download speed differs from actual..

    This is a discussion on Download speed differs from actual.. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi. I have a wired connection to my DG834GT which is plugged into the master socket and I am on ...

    1. #1
      RST's Avatar
      RST
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      Download speed differs from actual..

      Hi.

      I have a wired connection to my DG834GT which is plugged into the master socket and I am on Sky connect. My router shows download 3168 kbps upload - 448 kbps. Speedtest.net and other sites are showing download 1950 upload 0.38. I read about the limit being put on the Connect service but this is my daytime speed - any advice?


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Download speed differs from actual..

      go to http://speedtester.bt.com, enter your phone number when asked and then as your username put the mac on the bottom your router followed by @skydsl (e.g. 00184D123456@skydsl) and post the results...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
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      Re: Download speed differs from actual..

      I can't load the BT speed check up. Is there any other sites I can use?

    5. #4
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      Re: Download speed differs from actual..

      This site will do a specific test for your line, no other sites will do this. You need to just keep trying, it get's busy at times.

      Also, are you using wireless, this can reduce your download speed, try wired or changing the channel number on the router.

    6. #5
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      Re: Download speed differs from actual..

      It's a wired connection. I'll try the speed test later on, here's the error I'm getting when trying to load it up - Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.

    7. #6
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      Re: Download speed differs from actual..

      working fine for me...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: Download speed differs from actual..

      Tried downloading and using Firefox to open the link and it crashes to desktop

      I had bother with my Dell PC yesterday and had to reset the BIOS and I've been messing with TCP settings today to try speed the connection up. All other links and websites seem to load fine....

    9. #8
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      Re: Download speed differs from actual..

      might be a Java issue - had it happen with my Vista machine and had to reinstall it...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
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      Re: Download speed differs from actual..

      It was a Java issue, thanks.

      Your DSL connection rate: 3168 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
      IP profile for your line is - 2000 kbps
      Actual IP throughput achieved during the test was - 1855 kbps

      So my line is only capable of 2000 kbps? I was running over 2500 the other week

    11. #10
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      Re: Download speed differs from actual..

      RST
      Hi have a look at the line Attenuation on your router has it gone up

      So my line is only capable of 2000 kbps? I was running over 2500 the other week

     

     
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