Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Help! Router keeps disconnecting! orange light!!

    This is a discussion on Help! Router keeps disconnecting! orange light!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Lol another thread, eh I can now sign in on PS3 but this has been happening for ages now just ...

    1. #1
      gamez4life's Avatar
      gamez4life is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jun 2008
      Posts
      83
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Help! Router keeps disconnecting! orange light!!

      Lol another thread, eh I can now sign in on PS3 but this has been happening for ages now just couldnt be bothered posting before as it wasnt this bad,

      MY routher the sagem one, just disconnects whenever the going gets tough, if im on my ps3 and laptop at once it just disconnects doesnt stay on at all, very annoying, so anyone know what the problem is, is it the router or sky, gona phone them up in the weekend?


    2. Advertisement
    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Help! Router keeps disconnecting! orange light!!

      Post your router stats!

    4. #3
      gamez4life's Avatar
      gamez4life is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Jun 2008
      Posts
      83
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Help! Router keeps disconnecting! orange light!!

      ther eyou go



      Router Statistics

      System Up Time: 18:33:33
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 11162 12590 0 0 0 17:45:44
      LAN 51170 54291 0 0 0 18:33:33
      WLAN 19693 15793 0 0 0 18:33:10
      ADSL Link Downstream Upstream
      Connection Speed 5440 kbps 448 kbps
      Line Attenuation 53.0 db 29.5 db
      Noise Margin 7.0 db 14.0 db
      Poll Interval: (secs)

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,132
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Help! Router keeps disconnecting! orange light!!

      If you have not done it, try the stats in the Test socket, link below. You will not see any improvement in the speed, but if your noise margin rises sharply it indicates that your internal wiring is faulty. This can be fixed.

      If your noise stays much the same, phone Sky and tell them what is happening. Keep your fingers crossed that it is your router and they agree to send you another one. Anything to do with the line on Connect is even more difficult to get fixed than on LLU and even there it is a pig. You will save time if you are plugged into the Test socket with a new filter when you phone.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION