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    SkyMax problems. Capping?

    This is a discussion on SkyMax problems. Capping? within the Sky Broadband help forums, part of the Sky Broadband help and support category; *UPDATE* Sky have agreed to send a BT engineer out. I'm not sure if this is their admittance that there ...

    1. #51
      vibrant's Avatar
      vibrant is offline Sky User Member
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      Re: SkyMax problems. Capping?

      *UPDATE*

      Sky have agreed to send a BT engineer out.
      I'm not sure if this is their admittance that there is actually a problem on the line or the fact I wouldn't let it go.

      Interestingly my speed has since slowed down to about 764 downstream,…

      Can anyone prompt me of anything relevant things to say to nice Mr BT Engineer?

      Cheers


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    3. #52
      Brian69's Avatar
      Brian69 is offline Sky User Member
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      Re: SkyMax problems. Capping?

      First of all put the kettle on!. Dont let them just do their own thing, explane that it has taken a lot of effort to get then there and explain the problem to them fully (over a cup of tea ) If you have pets (big dogs!) get them out of the way. You have prob been booked a BB "health check" this is for a couple of hours and entails checking out your line up to the test socket of your master, but as you only have one extension, he/she may well check that as well.

     

     
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