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    Connection help

    This is a discussion on Connection help within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all First time poster here and hoping that some kind people could offer some advice on my Sky broadband ...

    1. #1
      Dazz's Avatar
      Dazz is offline Sky User Member
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      Router: Non Sky Router
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      Connection help

      Hi all
      First time poster here and hoping that some kind people could offer some advice on my Sky broadband Connect. I got connected on the 8th of this month and have had no problems until a couple of days ago where I have noticed my connection speed has dropped from 1.2Mb to around 350 Kbps.

      My router stats
      ADSL Link Downstream Upstream
      Connection Speed 1312 kbps 448 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 9.3 db 21.0 db

      My speed test result (from the speed test on this site)
      21 June, 2009 23:15:51 392 Kbps 165 Kbps

      Any advice would be much appreciated

      Cheers

      Dazz


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
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      Re: Connection help

      Sky connect is a re-badged BT product that is suffering for capacity issues, this causes the connection to slow during peak hours 5pm-midnight.

      Other factors such as exchange congestion seem to make some connections worse than others, in effect a double hit.

      Thye only soloution is to switch to another provider, LLU if you can but if you cannot get LLU in your exchange then look for a better managed network on the BT setup, Plusnet, Zen, Idnet being a few.

     

     

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