Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 4 of 7 FirstFirst ... 23456 ... LastLast
    Results 31 to 40 of 63

    Sky have block Playstation network somehow!! Help!!

    This is a discussion on Sky have block Playstation network somehow!! Help!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; yes it says about traffic management in the T&cs but surely if they have changed to ipstream n it has ...

    1. #31
      anto19's Avatar
      anto19 is offline Sky User Member
      Exchange: 02837
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jun 2009
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      yes it says about traffic management in the T&cs but surely if they have changed to ipstream n it has slowed everyone down,that effects ur service so we should be aloud to cancel. could we?


    2. Advertisement
    3. #32
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      anto19 YES should be aloud to cancel I think they will have to let anyone not happy with Sky`s new changes be aloud to cancel. There has been a lot of connect Customer leaving because they were not informed of the Traffic Shaping so depends on how long you have been with Sky

    4. #33
      anto19's Avatar
      anto19 is offline Sky User Member
      Exchange: 02837
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jun 2009
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      ok.thanks.my bb went active on the 4th ane u av 8 days 2 cancel but ive been ringing from wednesday flat tryin sort it out.how do i prove dat they slowed me down that much i couldnt sign in psn?

    5. #34
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      anto19
      Hi try ringing Customer Relations on 02077053000 you get through to the receptionist ask for Customer Relations tell them the problem they will help and get you sorted

    6. #35
      anto19's Avatar
      anto19 is offline Sky User Member
      Exchange: 02837
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jun 2009
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      i finally got put thru to solutions team n the girl told me theres a regrade on my line.obv its done something.its the cust service that has got me ******.but i want to make sure i can cancel without a charge so what should i do.

    7. #36
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      You should have 30 days not 8 but if you still are having problems Sky have too let you leave
      you can say you are going to ring
      Offcom with a complaint 08454563000

    8. #37
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      8 day cooling off period once connected.

    9. #38
      anto19's Avatar
      anto19 is offline Sky User Member
      Exchange: 02837
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Jun 2009
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      System Up Time:23:58:56PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp TimeWANPPPoA616179430004:46:12LAN*59000023:58:56WL AN*16821912992400023:58:29ADSL LinkDownstreamUpstreamConnection Speed8128*kbps448*kbpsLine Attenuation18.0*db10.5*dbNoise Margin14.6*db29.0*db
      this is what my router status say when i log into it.what the best way to check speed and if im on adsl2.sky told me there waz a regrade on my line.

    10. #39
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      you won't be on adsl2+ as Connect isn't offered as that...you might be getting put on fastpath but this will also have no affect during peak hours...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #40
      evz's Avatar
      evz
      evz is offline Sky User Member
      Exchange: wrexham north
      Broadband ISP: Sky Connect
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Jun 2009
      Posts
      6
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky have block Playstation network somehow!! Help!!

      best way to check your bandwidth (speed is used too often to describe the bandwidth) is speedtest . net and use your closest server

      8128kb/s downstream - your on 8mb/s connection, not adsl+2 and thats your max sync speed, which is different to your actual bandwidth.
      Expect your bandwidth to peak around 7.8mb/s down and 0.44 up at its highest

     

     
    Page 4 of 7 FirstFirst ... 23456 ... LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION