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    Sky have block Playstation network somehow!! Help!!

    This is a discussion on Sky have block Playstation network somehow!! Help!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; is it just a coincidence it happend on thursday and most guys are sky users...

    1. #11
      gamez4life's Avatar
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      Re: Sky have block Playstation network somehow!! Help!!

      is it just a coincidence it happend on thursday and most guys are sky users


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    3. #12
      JRush's Avatar
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      Re: Sky have block Playstation network somehow!! Help!!

      Quote Originally Posted by gamez4life View Post
      is it just a coincidence it happend on thursday and most guys are sky users
      hrmm i'm suspicious though indefatigble tells me Sky arent responsible as he apparently works for them. Which may or may not be true as we have no way of knowing - guess i'll take his word for it.....

      I'm kinda tempted to put in a DPA request to Sky on my account with them. Basically means they have to disclose any information/changes etc they have made to my account. This would include if they had to do any work on my exchange/line and such, any notes etc. (yep ive done this type of thing before)

      Why? Because i really dont like being kept in the dark when both Sky and Sony act all innocent....either one of them is lying or is incompetent.

      Also whats the story behind the half-rumour about another Sky broadband package aimed at gamers?

    4. #13
      IWasNotTheEnemy's Avatar
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      Re: Sky have block Playstation network somehow!! Help!!

      the only change on Connect was the move to IPStream Connect - which happened about 2 weeks ago...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
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      Re: Sky have block Playstation network somehow!! Help!!

      Off work today - been able to sign into PSN and stay in for hours..

      until 1630 hrs today. I get signed back out with the 80023AD (i think) error.. Online gaming very difficult because if i managed to sign in it signs me back out after 5 or 10 mins.

      More and more im thinking its a bandwith issue. But if was a bandwith issue wouldnt that mean my local exchange? And this issue is affecting users all over the place. Only sky users so far though. (did a poll on another forum - psn seems to be fine for non-sky users apart from the occasional problem which it is prone to)

      Will find out the truth if and when i submit a subject access request - which i dont want to do i just want sky to say "oh yeah we are making a few changes due to these new broadband speed and limitations packages" hence why you are having problems signing into PSN.

      Phoning em now.

      Gotta say not gonna be happy if it turns out... that connecting to PSN is different to just connecting to internet and sky can see this and see that more bandwith is consumed so they put a stop to it. With the intention of putting all the gamers under another broadband package..probably more expensive as well. But hey thats me being "paranoid" i guess... thats what you have to work with when no solid facts are forthcoming.

      Smt else Sky should do - they should make all their staff take up their broadband and phone packages so they experience themselves what its like

    6. #15
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      Re: Sky have block Playstation network somehow!! Help!!

      UPDATE

      speaking to sky atm

      sky have admitted there is a server issue which is affecting xbox live and psn. They are working on it at the moment.

      He didnt have more information than that.

      Heres what i suspect

      Its affecting Connect users mainly because they are all on BT equipment. I assume though still on sky network ofc.

      Can still log into PSN in NON-PEAK hours ie outside of 5pm - 12 midnight. This says to me that Sky Connect Traffic Management Policy has something to do with this. Sky dont need to tell the user if this is happening to them if they are on Connect.

      Ohh and i finally found out the reason why i was kept on connect for 2 years when i should have been transferred to MID... Sky had the wrong phone number down for broadband and my new number (2 years old still though) down for skytalk.

      still im a bit happier as at least getting more information. Personally i think that when i get transferred to MID the PSN problems will vanish...its a hunch i have

    7. #16
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      Re: Sky have block Playstation network somehow!! Help!!

      i wonder if it is affecting those on LLU - as everyone on here is on Connect...
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    8. #17
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      Re: Sky have block Playstation network somehow!! Help!!

      Quote Originally Posted by JRush View Post
      UPDATE

      speaking to sky atm

      sky have admitted there is a server issue which is affecting xbox live and ps3 networks. They are working on it at the moment.

      more as i find out - still on phone
      cheers thats helpful, post any updates mate

    9. #18
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      Re: Sky have block Playstation network somehow!! Help!!

      I wonder if Sony has lowered the bandwith or ping limit to keep connected to PSN, this would explain why Connect users are being affected as when peak hours come their connections are crippled, speeds go down and pings go up.

      If they have lowered the threshold then it may explain it.

      Can you do a speedtest and ping some servers before and after peak times to compare?

    10. #19
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      Re: Sky have block Playstation network somehow!! Help!!

      Quote Originally Posted by IAmNotTheEnemy View Post
      i wonder if it is affecting those on LLU - as everyone on here is on Connect...
      PSN works fine here.
      "To help would be a great adventure"

    11. #20
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      Re: Sky have block Playstation network somehow!! Help!!

      any updates?

     

     
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