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    Need some help

    This is a discussion on Need some help within the Sky Broadband help forums, part of the Sky Broadband help and support category; This is how it looks now: Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN PPPoA 30601 ...

    1. #11
      Brooksie's Avatar
      Brooksie is offline Sky User Member
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      Re: Need some help

      This is how it looks now:

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 30601 45086 0 817 1186 0:19:18
      LAN 46913 31155 0 1548 1110 0:20:13
      WLAN 1917 1732 0 0 0 0:19:47
      ADSL Link Downstream Upstream
      Connection Speed 7002 kbps 796 kbps
      Line Attenuation 33.5 db 17.1 db
      Noise Margin 10.0 db 14.5 db

      I plugged the larger block into the phone socket, then plugged the modem cable and the smaller white block into it. Then I put the phone line into the smaller white block.

      Noise margin has gone down by 3, net still feels the same though, I'll give Sky a ring after 10:30pm on friday


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    3. #12
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      Re: Need some help

      The first thing to be plugged into the socket is the ADSL filter, you should be able to tell which is which, the filter will say phone on one side and ADSL on the other, it will also have two different sized holes (one for phone other for router).

      Then you plug the twin socket or phone extension into the phone side and the rouer into the router side.

      You should also ensure that any and all other phone sockets also have an ADSL filter on them if they are also being used for phones.

      Finally, another good thing to check is that terminal 3 on the master socket is disconnected, just remove the front of the socket (two screws) and check the back, remove any wires in terminal 3 (just pull them upwards).

      Post your stats again and let's see if there is any improvement.

    4. #13
      Brooksie's Avatar
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      Re: Need some help

      Quote Originally Posted by Smithy99 View Post
      The first thing to be plugged into the socket is the ADSL filter, you should be able to tell which is which, the filter will say phone on one side and ADSL on the other, it will also have two different sized holes (one for phone other for router).

      Then you plug the twin socket or phone extension into the phone side and the rouer into the router side.

      You should also ensure that any and all other phone sockets also have an ADSL filter on them if they are also being used for phones.

      Post your stats again and let's see if there is any improvement.
      That's exactly what I did

      I'll check that terminal 3 thing on the weekend

    5. #14
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      Re: Need some help

      It is surprising that your noise margin has decreased. It is difficult to see in your picture but it looks like you have an NTE5 socket, see link below. If it is remove the lower part of the faceplate and plug the filter, then the router, in the Test socket. Don't plug anything else in and take your stats. While the front plate is off, check that any other extensions you have are dead. Post your stats here.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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