This is a discussion on werid problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi all i got my boardband sorted but now there werid problem im having trouble sorting. basicly when on wired ...
- 12-06-09, 08:36 AM #1
i got my boardband sorted but now there werid problem im having trouble sorting.
basicly when on wired or wireless programs such as msn ,live internet radio etc every so ofen they will just cut off ,IE msn will sign out and live radio stop for 3-4seconds then start again,i must also add web pages refuses to load at this point too.
but heres the werid bit my router not disconnecting if i check lights soon as it happens the "@" is still green (soild) and also in router page at "192.168.0.1" the router statistics pages shows the "uptime" just normal with others
my stats at test socket
System Up Time: 10:40:13
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 8795 11755 0 0 0 10:35:33
LAN 20450 18260 0 0 0 10:40:13
WLAN 48790 40283 0 0 0 10:39:48
ADSL Link Downstream Upstream
Connection Speed 7488 kbps 416 kbps
Line Attenuation 43.0 db 27.0 db
Noise Margin 9.4 db 13.0 db
anyone got any ideas ????
thanks very much
- 12-06-09, 12:48 PM #2
Re: werid problem
ok update my boardband as now started dissconnecting right off so it reset "uptime" so i rang sky ,CST say it might be down to they working in my exchange changing systems from "dslam" to an diffent system i didn't catch fully.but they put they tested fault finding no problems on there systems so have put me on "DLM" and uprating my fault an level higher ??is there higher than CST ??.
im totally at lost what is going on lmao