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    broadband help

    This is a discussion on broadband help within the Sky Broadband help forums, part of the Sky Broadband help and support category; cheers m8 il have 2 get 1 cause i cant face going back 2 virgin for my broadband their c.s ...

    1. #21
      stefbhoy's Avatar
      stefbhoy is offline Sky User Member
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      Red face Re: broadband help

      cheers m8 il have 2 get 1 cause i cant face going back 2 virgin for my broadband their c.s is shocking thanx


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    3. #22
      joss's Avatar
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      Re: broadband help

      Quote Originally Posted by stefbhoy View Post
      ive put the faceplate back on connected just my modem and run the test again
      NetGear DG934 [Sky Firmware] V2-Black

      Router StatisticsSystem Up Time: 00:02:26
      PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
      WANPPPoA32536801137255800:01:20
      LAN100M/Full26000193000:02:21
      WLAN11M/54M4766240204790200:02:09
      ADSL LinkDownstreamUpstream
      Connection Speed1532 kbps412 kbps
      Line Attenuation36 db19 db
      Noise Margin31 db2147483647 db

      yes i use a home phone and its always connected plus ive changed the filter
      The value 2147483647db is when the SNR drops below Zero on a lot of routers.

      Beware the constant on and off of your router may not be helping here. Possibly DLM may kick in thinking there is a problem on your line. It will look to stablish your line.
      Let things settle down and leave your router on and monitor it from there.

    4. #23
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: broadband help

      Noise Margin31 db19 db NOTE snrm has jumped from 14db to 31db
      Which isn't good there is a lot of noise on your line.
      Just to correct this, which I missed earlier, a rise in the noise margin is a good thing. It does not mean there is more noise on the line, it means there is less. The more noise on the line the lower the noise margin will fall.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #24
      joss's Avatar
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      Re: broadband help

      My apologies and thaks for pointing that out to me.

     

     
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