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    Sky router dead?

    This is a discussion on Sky router dead? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I was just on xbox live then my router suddenly came up with all the lights on solid, so i ...

    1. #1
      hurston2510's Avatar
      hurston2510 is offline Sky User Member
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      Sky router dead?

      I was just on xbox live then my router suddenly came up with all the lights on solid, so i restarted the router now its just not working?

      The Ethernet lights are just dim fading flashing, the little tick like and the @ sign are on solid.

      I keep restarting the router, i've let the router cool and tried pressing reset to no prevail,

      Its a Sagem router the dark grey one, running on Sky BB Max

      What else can i do ?

      BTW im posting this from my phone via 3G tethering to my laptop

      Thanks in advance


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Sky router dead?

      You could try a factory reset, just hold the button in at the back for 10 secs.

      If that doesn't work, you need to ring Sky and report a dead router, they will send out another one FOC.

    4. #3
      hurston2510's Avatar
      hurston2510 is offline Sky User Member
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      Re: Sky router dead?

      Quote Originally Posted by Smithy99 View Post
      You could try a factory reset, just hold the button in at the back for 10 secs.

      If that doesn't work, you need to ring Sky and report a dead router, they will send out another one FOC.
      Nope nothing mate, tried it for 10 seconds then like 20 and nothing, i think its just genuinely dead will sky helpline be open now ?

    5. #4
      hurston2510's Avatar
      hurston2510 is offline Sky User Member
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      Re: Sky router dead?

      Its all sorted now mate, it was the power adaptor, i used a multi meter on it and it was only 5v instead of 12v. found an old adaptor "old 12v laptop adaptor" and it works fine

      Thanks for your help mate
      Last edited by hurston2510; 08-06-09 at 07:33 PM.

     

     

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