Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 15 of 15

    Advice please - use to connect at 7mb now dropped to 1.5!

    This is a discussion on Advice please - use to connect at 7mb now dropped to 1.5! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by dave.clarke Sounds reasonable to me, would you folks agree at this point? At this point yes, at ...

    1. #11
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
      Exchange: LCRIB
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Preston
      Posts
      5,295
      Thanks
      34
      Thanked 47 Times in 45 Posts

      Re: Advice please - use to connect at 7mb now dropped to 1.5!

      Quote Originally Posted by dave.clarke View Post

      Sounds reasonable to me, would you folks agree at this point?
      At this point yes, at least they seem to have acknowledged there is a fault and are doing something about it. Hope its resolved soon.



    2. Advertisement
    3. #12
      krysis's Avatar
      krysis is offline Sky User Member
      Exchange: BT
      Broadband ISP: Not on Sky
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Sep 2008
      Location
      Belfast
      Posts
      301
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Advice please - use to connect at 7mb now dropped to 1.5!

      Don't think the replacement router will do much.
      Hope the fault gets sorted.

    4. #13
      Gazz380's Avatar
      Gazz380 is offline Sky User Member
      Exchange: Whitehead (NIWD)
      Broadband ISP: ADSL24
      Router: Non Sky Router
      Sky TV: Sky+
      Join Date
      Jan 2009
      Location
      N.Ireland
      Posts
      287
      Thanks
      0
      Thanked 2 Times in 1 Post

      Re: Advice please - use to connect at 7mb now dropped to 1.5!

      althought the post was deleted i think that sending a router out for a line fault kinda proves my point about skys technical help... Tier 3 ftw

    5. #14
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Advice please - use to connect at 7mb now dropped to 1.5!

      Erm no it's part of the process sometimes to ensure that the router is not the cause and it's not always tier 1 that send them out in those cases. If you look at the post the customer was escalated, an engineer sent out and a router sent out. In this case it was all probably done by the CST agent. By the way.... Tier 3 does not exist FTW

    6. #15
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Advice please - use to connect at 7mb now dropped to 1.5!

      no improvement in speed though.
      It is possible you are capped, is there any improvement in the noise margin?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION