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    Internet stops like every 20-30 mins

    This is a discussion on Internet stops like every 20-30 mins within the Sky Broadband help forums, part of the Sky Broadband help and support category; so annoying! internet just stops working temporarily every 20-30mins for 5mins and when it does the modems @ looking button ...

    1. #1
      y2k1's Avatar
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      Internet stops like every 20-30 mins

      so annoying! internet just stops working temporarily every 20-30mins for 5mins and when it does the modems @ looking button goes orange/amber when it does


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    3. #2
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      Re: Internet stops like every 20-30 mins

      You connection is dropping to the exchange.

      Post your router stats from where it is now and also from the test socket (see sig for test socket details).

    4. #3
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      Re: Internet stops like every 20-30 mins

      sounds like you might need to take out the orange bell wire in your BT box as that was the problem i had

    5. #4
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      Re: Internet stops like every 20-30 mins

      Change the micro filters....i repeat change the micro filters, watch once you do this you will not get this problem again and also you will see and increase in up and downstream connection!!!

    6. #5
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      Re: Internet stops like every 20-30 mins

      Post your router stats from where it is now= How?
      sounds like you might need to take out the orange bell wire=where is it and is it risky?

      Change the micro filters....i repeat change the micro filters, watch once you do this you will not get this problem again and also you will see and increase in up and downstream connection!!! =tried it still same

    7. #6
      Isitme's Avatar
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      Re: Internet stops like every 20-30 mins

      How to get your router statistics

      If you have a test socket, don't touch your wires for the time being, just post your stats as requested.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
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      Re: Internet stops like every 20-30 mins

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 798 kbps
      Line Attenuation 35.5 db 17.4 db
      Noise Margin 9.5 db 7.5 db

    9. #8
      Isitme's Avatar
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      Re: Internet stops like every 20-30 mins

      How long have you been connected?

      Are these stats from the normal position or the test socket?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
      y2k1's Avatar
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      Re: Internet stops like every 20-30 mins

      Are these stats from the normal position or the test socket? \

      what? sorry presume i'm an idiot. These stats i got when internet was working if that's what you wondering

    11. #10
      Isitme's Avatar
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      Re: Internet stops like every 20-30 mins

      Click the red Test Socket link in my sig below.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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