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    Internet Disconnecting

    This is a discussion on Internet Disconnecting within the Sky Broadband help forums, part of the Sky Broadband help and support category; Recently whenever I use my Sky internet after about 5 minutes, the internet will disconnect. Windows says that "There may ...

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      Its Me's Avatar
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      Internet Disconnecting

      Recently whenever I use my Sky internet after about 5 minutes, the internet will disconnect.
      Windows says that "There may be a problem with your domain name server (DNS) configuration."
      This problem occurs about every 5-10 minutes when i try to use the internet and keeps repeating disconnecting and reconnecting.
      I think it might be getting worse and is now disconnecting up to 20 times an hour.
      Any suggestions? Please try to keep it simple as i'm not the best with computers.


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      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Internet Disconnecting

      Try putting OPenDNS servers on your PC. Full instructions on how to do this can be found here-
      just select the OS you are using and follow the instructions-
      https://www.opendns.com/start/computer/

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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