Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    Issue with getting MAC code

    This is a discussion on Issue with getting MAC code within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok I have had it with Sky. On the 28th of April I used the web form and requested my ...

    1. #1
      Macca88's Avatar
      Macca88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2009
      Posts
      24
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Issue with getting MAC code

      Ok I have had it with Sky. On the 28th of April I used the web form and requested my MAC code. Come 3rd of May I receive an email to say they have got my request and will be issuing my MAC code.

      Today 13th of May, still no MAC code, two nights ago we phoned Sky and they said "You still haven't received MAC code?" No, they said ok we will re-issue. Still no sign of it. I feel it's time to contact OFCOM perhaps? I have sent numerous other replies to Sky's email with no reponse stating it should be issued within 5 working days. I am about to call them again but I feel this will result to nothing and they are processing it just now..blah blah.

      What would you recommend?


    2. Advertisement
    3. #2
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Issue with getting MAC code

      Macca88
      Hi below is the ofcom Migration process have a look and then next time you speak to Sky tell them they have passed the 5 days and you are going to contact ofcom you should get a result

    4. #3
      Macca88's Avatar
      Macca88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2009
      Posts
      24
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Issue with getting MAC code

      Quote Originally Posted by steve16751 View Post
      Macca88
      Hi below is the ofcom Migration process have a look and then next time you speak to Sky tell them they have passed the 5 days and you are going to contact ofcom you should get a result
      Lines close at 11pm, yet at 10.45-50 they are closed I cannot get through. Now to be fair at this time of night I didn't expect much to happen but I wanted to escalate things with them. Very frustrated right now, next issue is choosing new ISP on budget.

    5. #4
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

    6. #5
      Macca88's Avatar
      Macca88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2009
      Posts
      24
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Issue with getting MAC code

      Quote Originally Posted by steve16751 View Post
      Macca88
      Hi here is a list of all ISP`s
      Their is a lot, but I am looking to find one on a budget 20max that doesn't have issues such as Sky, LLU would be my preferred option but I am limited at my exchange. Vivaciti's new LLU service is tempting, Enta's issues are putting me off them, and it doesn't leave much cheaper options unless I want a tiny download limit. Cheers for your input.

    7. #6
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Issue with getting MAC code

      Macca88
      Hi have a look at theses and the best at the moment is LLU
      Broadband Internet - Compare Cheap UK Broadband Deals Now
      Last edited by steve16751; 14-05-09 at 01:31 AM.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION