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    Slow down resolved!!!!!!!!!

    This is a discussion on Slow down resolved!!!!!!!!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Got some good news finally out of sky about my line. Im on connect and it does slow down in ...

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      kev25's Avatar
      kev25 is offline Sky User Member
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      Talking Slow down resolved!!!!!!!!!

      Got some good news finally out of sky about my line. Im on connect and it does slow down in the evenings but also during the day. Last time i called they just blamed me and my computer. This time i called and got put through to cst and he has sorted the problem of it slowing down and cutting out. Its the router thats at fault, its putting noise on the line and causing problems with both the phone and the net. I could barely understand him when he was talking so he said to unplug the router from the phone line, all of a sudden i can hear him.All this time and its been the router at fault, ive even been out and bought a new phone thinking it was that at fault.So in 3-5 days i should be surfing quickly with no problems. At least some prople at sky know what they are on about.


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      steve16751's Avatar
      steve16751 is offline Sky User Member
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      Re: Slow down resolved!!!!!!!!!

      kev25
      Hi Kev GREAT NEWS really pleased you are sorted

     

     

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