Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    Xbox LIVE.

    This is a discussion on Xbox LIVE. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have an Xbox 360 connected to my network wirelessly. I recently upgraded the master socket faceplate to one from ...

    1. #1
      LiamMc03's Avatar
      LiamMc03 is offline Sky User Member
      Exchange: Kneller Hall
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV:
      Join Date
      Oct 2008
      Location
      London
      Posts
      343
      Thanks
      12
      Thanked 9 Times in 8 Posts

      Xbox LIVE.

      I have an Xbox 360 connected to my network wirelessly.

      I recently upgraded the master socket faceplate to one from ADSL Nation, with the help of 'Isitme'.

      Ever since this, I've had nothing but bad service with Xbox LIVE in the evenings, it tends to be.

      All my friends are fine and have no problem, but for me it takes forever to sign into Xbox LIVE and everything on there that requires a net connection responds slowly. Sending messages, joining games and even when viewing someone's profile, it takes a while to load.

      I've run the Xbox LIVE connection test and everything is as it should be.

      Any ideas on how to resolve this would be highly appreciated.


    2. Advertisement
    3. #2
      seaninfrared's Avatar
      seaninfrared is offline Sky User Member
      Exchange: Gorseinon, South Wales
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2007
      Location
      Swansea
      Posts
      127
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Xbox LIVE.

      Are you getting an 'OPEN' NAT when running the Xbox Live tests? When you are experiencing slow dashboard and messaging on XBL, it is usually that your connection bandwidth is low. What speeds do you get when downloading files from like Microsoft? Ping speeds whilst pinging to a decent server? Connection status and router stats could help.

      Ok pings. (24/05/08)

    4. #3
      LiamMc03's Avatar
      LiamMc03 is offline Sky User Member
      Exchange: Kneller Hall
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV:
      Join Date
      Oct 2008
      Location
      London
      Posts
      343
      Thanks
      12
      Thanked 9 Times in 8 Posts

      Re: Xbox LIVE.

      Quote Originally Posted by Shadow Ninja View Post
      Are you getting an 'OPEN' NAT when running the Xbox Live tests? When you are experiencing slow dashboard and messaging on XBL, it is usually that your connection bandwidth is low. What speeds do you get when downloading files from like Microsoft? Ping speeds whilst pinging to a decent server? Connection status and router stats could help.
      Stats no longer show 'Open NAT' when testing. If they're open it just doesn't show it. If they're moderate or strict.

      I know how to get the router stats, but the rest I'm not sure on.
      Could you guide me a bit more please?

      Connection Speed 15288 kbps 764 kbps
      Line Attenuation 29 db 15 db
      Noise Margin 7 db 17 db

    5. #4
      seaninfrared's Avatar
      seaninfrared is offline Sky User Member
      Exchange: Gorseinon, South Wales
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2007
      Location
      Swansea
      Posts
      127
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Xbox LIVE.

      Quote Originally Posted by LiamMc03 View Post
      Stats no longer show 'Open NAT' when testing. If they're open it just doesn't show it. If they're moderate or strict.

      I know how to get the router stats, but the rest I'm not sure on.
      Could you guide me a bit more please?
      Sorry, forgot about the new Xbox Dashboard. So I am assuming you have an OPEN NAT?

      Try downloading a file from MS website, and take a look at the average speed.

      To check pings, on a Windows PC, click 'Start' then 'Run' and type:

      'cmd'

      Then a command prompt should appear, and in that box type:

      'ping bbc.co.uk' and press ENTER.

      Should have an average ping time.

      Ok pings. (24/05/08)

    6. #5
      LiamMc03's Avatar
      LiamMc03 is offline Sky User Member
      Exchange: Kneller Hall
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV:
      Join Date
      Oct 2008
      Location
      London
      Posts
      343
      Thanks
      12
      Thanked 9 Times in 8 Posts

      Re: Xbox LIVE.

      Yes, they're open.

      Average ping time: 31ms

      Average download speed: 900 Kbps - 1Mb

      Any help?

      -------Edit-------

      Oh it may be something to do with the LIVE service. My friend, who I'm currently speaking to over MSN, says:

      Tom (8) says:
      yh, its like takes ages to load dash board and show my friends avitars

    7. #6
      User05's Avatar
      User05 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Dec 2008
      Posts
      3,030
      Thanks
      0
      Thanked 171 Times in 164 Posts

      Re: Xbox LIVE.

      Your download speed seems roughly about right for what you're syncing at (13.8mb) and pings seem fine. Do you have anything else connected to the router whilst you're gaming that could be eating your bandwidth? Do you connect the xbox via ethernet or wireless? If wireless, connect it with an ethernet cable and test the connection so you can at least rule out a wireless issue.

    8. #7
      Bufferz's Avatar
      Bufferz is offline Sky User Member
      Exchange: Wallasey
      Broadband ISP: Sky Max
      Router: Sagem F@ST 2504
      Sky TV: Sky+
      Join Date
      Apr 2009
      Location
      Wallasey, Nr. Liverpool
      Posts
      78
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Xbox LIVE.

      its been a bit slow for a few days now......i think the nxe is the problem to be honest.....
      With SkyBB:


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION