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    Whats the best way for me to change providers

    This is a discussion on Whats the best way for me to change providers within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have O2 my girlfriend has Sky, we're getting a house and she wants to keep her number but we ...

    1. #1
      sorethumbs's Avatar
      sorethumbs is offline Sky User Member
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      Whats the best way for me to change providers

      I have O2 my girlfriend has Sky, we're getting a house and she wants to keep her number but we want O2 internet instead of the Sky she currently has on her number.

      Would the best way to do it be...
      1) Cancel Sky so her number has no broadband service allocated to it
      2) Move house and take the number with us
      3) Inform O2 i have change of address and get their service transferred to her (broadband free) phone number

      I'm just trying to figure out what would be most simple way to do it, does anyone know how long Sky have to be notified before they cease the service on a phone line and its cancelled


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    3. #2
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: Whats the best way for me to change providers

      I would say the best way of doing it would be to cancel broadband on her line, then inform O2 that you want to transfer the broadband account to your new address, i would say that is the fastest way of doing it.

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Whats the best way for me to change providers

      Have you checked that the new exchange is unbundled for O2/Sky?

      TomD


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