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    Are these OK?

    This is a discussion on Are these OK? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I don't really understand what this thread is about. The OP is getting an excellent sync for his attenuation. Telling ...

    1. #11
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Are these OK?

      I don't really understand what this thread is about. The OP is getting an excellent sync for his attenuation. Telling him to contact Sky is a waste of time, all that is likely to happen is that he will be miss-understood and his line will be capped.

      If his download speed is low in relation to his sync speed, that is a different matter. He should be getting around 5.5Mb, if he is not then it is down to his PC settings and nothing to do with Sky.

      TomD


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    3. #12
      robthemod's Avatar
      robthemod is offline Sky User Member
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      Re: Are these OK?

      No offence mate! Just talking to SKY now and they are going to raise it with the Customer Solutions Team.

      Cheers.

    4. #13
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      robthemod is offline Sky User Member
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      Re: Are these OK?

      They have opened a ticket with this team as they reckon my line is capable of higher speeds.

     

     
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