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    Very slow connection, any help greatly appreciated

    This is a discussion on Very slow connection, any help greatly appreciated within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all. The last couple of days has seen my Broadband base package very very slow. I've never had a ...

    1. #1
      Daniel1979's Avatar
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      Very slow connection, any help greatly appreciated

      Hi all. The last couple of days has seen my Broadband base package very very slow. I've never had a brilliant speed due to the area I live but it's been especially bad lately. Here are the stats from the router


      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 5377 6752 0 40 0 0:41:28
      LAN 5439 4186 0 0 74 0:57:39
      WLAN 20233 15736 0 0 0 0:57:14
      ADSL Link Downstream Upstream
      Connection Speed 378 kbps 412 kbps
      Line Attenuation 70.0 db 43.6 db
      Noise Margin 7.4 db 11.0 db
      Poll Interval: (secs)

      Anything wrong here that I can fix??

      Cheers
      Daniel


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    3. #2
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      Re: Very slow connection, any help greatly appreciated

      Quote Originally Posted by Daniel1979 View Post
      Hi all. The last couple of days has seen my Broadband base package very very slow. I've never had a brilliant speed due to the area I live but it's been especially bad lately. Here are the stats from the router


      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 5377 6752 0 40 0 0:41:28
      LAN 5439 4186 0 0 74 0:57:39
      WLAN 20233 15736 0 0 0 0:57:14
      ADSL Link Downstream Upstream
      Connection Speed 378 kbps 412 kbps
      Line Attenuation 70.0 db 43.6 db
      Noise Margin 7.4 db 11.0 db
      Poll Interval: (secs)

      Anything wrong here that I can fix??

      Cheers
      Daniel
      How long have u been with sky bb??

      your on ADSL2+..... you should be on G.DMT

    4. #3
      Daniel1979's Avatar
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      Re: Very slow connection, any help greatly appreciated

      Quote Originally Posted by samperry209 View Post
      How long have u been with sky bb??

      your on ADSL2+..... you should be on G.DMT
      Switched over to Sky BB nearly 3 months ago. Definitely wasn't this slow in the beginning.
      G.DMT????

    5. #4
      Isitme's Avatar
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      Re: Very slow connection, any help greatly appreciated

      Your line has been put on DLM, which with your very high attenuation is a complete waste of time. You will have to phone Sky and ask them to suspend DLM on your line as it is completely crippling your connection.They will manually configure it and should return you to your previous speed, which I think you understand, is never going to be very good.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Very slow connection, any help greatly appreciated

      Yeah i thought DLM...

    7. #6
      Isitme's Avatar
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      Re: Very slow connection, any help greatly appreciated

      You might also want to try plugging into your Test socket, if you have one, just in case there is also a problem with your internal wiring.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      Daniel1979's Avatar
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      Re: Very slow connection, any help greatly appreciated

      Sorted, thanks very much for the help.

      Cheers
      Daniel

    9. #8
      samperry209's Avatar
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      Re: Very slow connection, any help greatly appreciated

      yeah? post stats

     

     

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