Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    Have sky limited me ??

    This is a discussion on Have sky limited me ?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; To be fair i've downloaded ALOT in the past month or so, and now my connection has gone from 3.5mb ...

    1. #1
      rage99's Avatar
      rage99 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jun 2007
      Posts
      139
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Have sky limited me ??

      To be fair i've downloaded ALOT in the past month or so, and now my connection has gone from 3.5mb to 2.5mb

      Do you think they've limited me ?? If so, how long does this last for ?


    2. Advertisement
    3. #2
      samperry209's Avatar
      samperry209 is offline Sky User Member
      Exchange: Littlehampton
      Broadband ISP: O2 Premium
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      Littlehampton
      Posts
      777
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Have sky limited me ??

      Quote Originally Posted by rage99 View Post
      To be fair i've downloaded ALOT in the past month or so, and now my connection has gone from 3.5mb to 2.5mb

      Do you think they've limited me ?? If so, how long does this last for ?
      Well unless you have downloaded 40gb i doubt it...

      post your stats??

    4. #3
      rage99's Avatar
      rage99 is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jun 2007
      Posts
      139
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Have sky limited me ??

      ADSL Link Downstream Upstream
      Connection Speed 2592 kbps 416 kbps
      Line Attenuation 59.0 db 31.5 db
      Noise Margin 12.0 db 13.0 db

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Have sky limited me ??

      Looks like your line is capped. This would not be due to overuse, more likely a fault on the line. You will have to phone Sky and ask them to trouble shoot you.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      canada16's Avatar
      canada16 is offline Sky User Member
      Exchange: 02920
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Mar 2009
      Location
      Cardiff
      Posts
      588
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Have sky limited me ??

      His sig says mid pack?

      So yes they will cap you if you are downloading stupid amounts as it has a limit.

      Thats why I went with max.

      40gb limit I think

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Have sky limited me ??

      Unless the OP has been advised by Sky several times that he has exceeded his limit, he will not be penalized. I don't think Sky would use capping to limit a connections speed. Of all the cases that have been reported on the forum about users being penalized for exceeding the limit, I don't think one has proved correct.

      If Sky are going to limit a connection they must stick by their own T & Cs, if they don't, they risk being sued. There is nothing in the relevant conditions which allow them to limit your speed.

      If you subscribe to a Product that has a cap on the amount of data that you download or upload via your Sky Broadband internet access each month ('Usage Cap'), your usage must not exceed that Usage Cap each month. For the current Usage Caps on each Product, please go to www.sky.com/broadband
      If in any month you exceed your Usage Cap, we will notify you that you have done so.
      If, in any subsequent month, your usage exceeds your Usage Cap again, then we may do one or more of the following things by notice:
      (a) charge you fair and reasonable costs for your usage (and any reasonable administration costs) in excess of your Usage Cap;
      (b) change your subscription to a Product with a higher Usage Cap, in which case we would also notify you of the new price you will be charged;
      (c) suspend your use of Sky Broadband for the relevant month; or
      (d) end your Contract in accordance with Condition 11 of your Contract;

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION