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    Upgraded from Mid to Max...Very little difference, if any!

    This is a discussion on Upgraded from Mid to Max...Very little difference, if any! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, Sorry for the new thread but it's hard finding what you need through lots and lots of information, ...

    1. #1
      blythy's Avatar
      blythy is offline Sky User Member
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      Upgraded from Mid to Max... Update: Moved to ADSL2+ but even slower still

      Hi all,

      Sorry for the new thread but it's hard finding what you need through lots and lots of information, the brain fries!

      I've just upgraded from Mid to Max because I was well over the 40gb download limit, and I was getting 840kb/s without problem. However, now I'm on Max, I'm getting around 800kb/s which is a slight drop in performance. I wasn't expecting anywhere near the full 16mb, neither was I expecting a drop in speed!

      Here's my router stats:

      ADSL Link Downstream Upstream
      Connection Speed 7616 kbps 768 kbps
      Line Attenuation 31.0 db 18.5 db
      Noise Margin 7.1 db 13.0 db
      Detailed:
      ppp0 Link encap:Point-Point Protocol
      inet addr:90.202.84.162 P-t-P:87.87.250.227 Mask:255.255.255.255
      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:1596622 errors:0 dropped:0 overruns:0 frame:0
      TX packets:975953 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:2362609125 (2.2 GiB) TX bytes:44566129 (42.5 MiB)

      Uptime 4041.18 3107.83
      Wan up 43.86 30.83
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 7616 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.0 13.0
      Attn(dB): 31.0 18.5
      Pwr(dBm): 19.8 9.0
      Max(Kbps): 8384 1184
      Rate (Kbps): 7616 768
      G.dmt framing
      K: 239(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 239 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0666 8.6153
      L: 1920 208
      D: 64 8
      Counters
      SF: 235998 235943
      SFErr: 3 0
      RS: 16047930 2005515
      RSCorr: 838 0
      RSUnCorr: 27 0

      HEC: 3 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 72064880 0
      Data Cells: 50415016 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 1 0
      SES: 0 0
      UAS: 18 0
      AS: 4012

      INP: 2.13 2.46
      PER: 1.86 1.88
      delay: 17.06 17.23
      OR: 30.00 29.71

      Bitswap: 0 0

      Total time = 1 hours 7 min 20 sec
      SF = 235998
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 1
      Latest 1 day time = 1 hours 7 min 20 sec
      SF = 235998
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 1
      Latest 15 minutes time = 7 min 20 sec
      SF = 25901
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52982
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 1
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 51269
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0
      Am I expecting the impossible and it's simply a busy night, or is there something wrong?

      Thanks!
      Last edited by blythy; 30-03-09 at 01:05 AM.


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      You need to connect the router to the test socket (see sig for details) and get stats again. It looks like you may have some noise on the line as you noise margin is near the lower limit Sky set.

      Post the stats again from the test socket, you should see 12-14mb with a good line.

    4. #3
      blythy's Avatar
      blythy is offline Sky User Member
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      Thanks, I'll do that tonight when I get home from work. I was going to do it last night but as you can see by the time of my post it was getting late.

    5. #4
      blythy's Avatar
      blythy is offline Sky User Member
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      Right test socket results....

      Connection Speed 8096 kbps 768 kbps
      Line Attenuation 31.0 db 18.5 db
      Noise Margin 10.7 db 13.0 db

      ppp0 Link encap:Point-Point Protocol
      inet addr:90.202.84.96 P-t-P:87.87.250.227 Mask:255.255.255.255
      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:765 errors:0 dropped:0 overruns:0 frame:0
      TX packets:711 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:462933 (452.0 KiB) TX bytes:199006 (194.3 KiB)

      Uptime 135.88 116.32
      Wan up 49.84 34.78
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 8096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.7 13.0
      Attn(dB): 31.0 18.5
      Pwr(dBm): 19.8 9.1
      Max(Kbps): 9536 1184
      Rate (Kbps): 8096 768
      G.dmt framing
      K: 254(0) 25
      R: 12 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 254 25
      M: 1 8
      T: 1 1
      R: 12 16
      S: 1.0470 8.6153
      L: 2040 208
      D: 64 8
      Counters
      SF: 6253 6193
      SFErr: 0 0
      RS: 850472 52640
      RSCorr: 0 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 2030390 0
      Data Cells: 10214 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 18 0
      AS: 107

      INP: 1.50 2.46
      PER: 1.83 1.88
      delay: 16.75 17.23
      OR: 30.56 29.71

      Bitswap: 0 0

      Total time = 2 min 15 sec
      SF = 6253
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 2 min 15 sec
      SF = 6253
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 2 min 15 sec
      SF = 6253
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0

      Slight increase on downstream speed, but the rest is jibberish to me?

    6. #5
      Andy17's Avatar
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      But look at your noise margin now, you are now able to get a much faster connection than before, if you disconnect the ring wire from all of the phone sockets in the house you can then phone sky to get the cap on your line lifted. the ring wire can cause lots of noise on ones phone line.

      Just ask CST to put your line onto ADSL2+. It would take then seconds to do.
      Last edited by Andy17; 26-03-09 at 05:22 PM.

    7. #6
      Isitme's Avatar
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      You will not see any real benefit until you are upgraded to ADSL2+, you are syncing at the maximum for G.DMT.(in the test socket). What you must do is get your wiring sorted out, fitting a filtered faceplate would do it, then phone Sky and ask them to reconfigure your line. You should see about a 50% increase in your speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      blythy's Avatar
      blythy is offline Sky User Member
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      My ring wire was already disconnected, in fact all wires were disconnected. There was nothing connecting the faceplate other than the connection going into the test socket. Put an old phone into the test socket and it didn't ring when I phoned from my mobile, and neither did it from the faceplate.

      Where would I get a filtered faceplate? Presumably they'll be quite cheap?

      Thanks for your help so far

    9. #8
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      XTE-2005 Filtered Master Faceplate - ADSL Nation

      When you say there was nothing except the wire going into the socket, do you mean it was connected to the face plate? If so it is going to your extensions. The faceplate should be dead when removed from the test socket.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
      Wam7's Avatar
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      How do you get the second sets of detailed stats that blythy posted please?

    11. #10
      Isitme's Avatar
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      Re: Upgraded from Mid to Max...Very little difference, if any!

      ^^^^^^^^^^^^^^^^^^
      They are only available from the DG834GT, just one of the perks available on the 'old' routers.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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