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    New user setup

    This is a discussion on New user setup within the Sky Broadband help forums, part of the Sky Broadband help and support category; Finally got sync updated this morning. The first attempt via India was frought again, the agent I am pretty sure ...

    1. #31
      malcolmgb's Avatar
      malcolmgb is offline Sky User Member
      Exchange: 01283 EMBUR
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      Re: New user setup

      Finally got sync updated this morning. The first attempt via India was frought again, the agent I am pretty sure cut me off, redialed this time got an Irish voice he was helpful, he then put me through to CST who were great, after explaining he sorted it immediately. Stats now below;

      NetGear DG934 [Sky Firmware] V2-Black

      Router StatisticsSystem Up Time: 08:56:20

      ADSL LinkDownstreamUpstream
      Connection Speed11055 kbps798 kbps
      Line Attenuation37 db20 db
      Noise Margin7 db12 db

      Thanks for all the help & advice, I will now see how things go when the sun goes down.
      Sync at 11194Kbps


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    3. #32
      rharris118's Avatar
      rharris118 is offline Sky User Member
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      Re: New user setup

      if only things could be that easy for me! haha, one day i may get better speeds than my current (less than 1meg)

      it seems that just being persistent, till you get somebody that know what theyre on about, or cant be bothered to argue, gets you where you need to be with these guys

    4. #33
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: New user setup

      Quote Originally Posted by rharris118 View Post
      if only things could be that easy for me! haha, one day i may get better speeds than my current (less than 1meg)

      it seems that just being persistent, till you get somebody that know what theyre on about, or cant be bothered to argue, gets you where you need to be with these guys
      Could you post your stats to see if anything can be done.

    5. #34
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: New user setup

      Could you post your stats to see if anything can be done.
      This member already has his own thread running, it is unwise to encourage duplicate posts.

      To see a members posts left click his name and select ...Find all posts.........

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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