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    additional user

    This is a discussion on additional user within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have recently added an additional user to my computer. All programmes transferred to the additional user apart from Sky ...

    1. #1
      shanei's Avatar
      shanei is offline Sky User Member
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      additional user

      I have recently added an additional user to my computer.

      All programmes transferred to the additional user apart from Sky Broadband,I have reloaded the Sky Broadband disc several times without success,checked that other controls are off e.g. parental control.

      I have emailed the Sky help desk a week ago,received an acknowledgement but as yet no reply.

      The additional user (my wife) is getting annoyed.

      Any suggestions?


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: additional user

      the disc is irrelevent - other than McAfee (which'll already be on the PC - all users share the install) there's no need to run it...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Steven_Belfast's Avatar
      Steven_Belfast is offline Sky User Member
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      Re: additional user

      As IAmNotTheEnemy said you dont need the disk,
      If you are using a cable connection have you opened up Internet explorer to see what message if any you get ?

    5. #4
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      Isitme is offline Sky User Moderator
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      Re: additional user

      Your main mistake is/was using the Sky disk. It is not needed apart from putting under your tea cup. All your wife need do to open a session is click the IE or Firefox icon. This will connect her to the web. There is no need whatsoever to use the Sky icon. (I don't even know what it looks like)

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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