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    slow broadband connection - hopefully solved

    This is a discussion on slow broadband connection - hopefully solved within the Sky Broadband help forums, part of the Sky Broadband help and support category; I posted a post before saying I was only getting 400k connection speed from Sky. I just joined and the ...

    1. #1
      welshslider's Avatar
      welshslider is offline Sky User Member
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      Smile slow broadband connection - hopefully solved

      I posted a post before saying I was only getting 400k connection speed from Sky. I just joined and the technical team said this what I can expect from my line even though I just came from AOL who were giving me 1.5mb
      Well eventually after days of ringing the tech team they sent a BT engineer to come out and check my line. Turns out its my router. A faulty router. He plugged his in and got 2.2mb straight away. Anyway a new one is on order. So a quick tip: if you join sky and get crap speed, try another router if possible. I cant believe the tech team couldnt do any checks on this for me and were quite happy for me to get my mac code and walk.

      Anyway hopefully a happy ending. Will see when I get the new router.


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    3. #2
      gollygosh's Avatar
      gollygosh is offline Banned
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      Re: slow broadband connection - hopefully solved

      The tech team are about as much use as a chocolate teapot

    4. #3
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: slow broadband connection - hopefully solved

      What makes you say that?

      Whenever I have spoken to them they have been more than helpful.

     

     

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