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    Moved from O2 to Sky and its 3 Meg Slower!!

    This is a discussion on Moved from O2 to Sky and its 3 Meg Slower!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Saturday free 0800 number for CS, 24/7, UK based, award winning and answered in a couple of ...

    1. #11
      samperry209's Avatar
      samperry209 is offline Sky User Member
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      Quote Originally Posted by Saturday View Post
      • free 0800 number for CS, 24/7, UK based, award winning and answered in a couple of rings
      • 30 day money back guarantee if you're not happy after connection
      • fantastic communication by text and email
      • no usage allowance
      • static IP if you want (extra cost)
      • free web texts
      • free O2 email to mobile
      • use your own router if you want
      • up to 20meg if your line will support it
      • sub 20ms pings
      • 50 cashback (Quidco)


      . . . . for 9.79 a month.
      Basically everything Saturday just said ha cheers Saturday I was gonna go for O2 standard seeing as Im not near the exchange so no point wasting money there I'm doing it for mainly 2 reasons 1 to improve on Skys shocking upload speeds which 2bh my mobile on 3g mode can upload quicker and alot more helpful cst which I did experience for the first time the other day a lovely girl called gemma she was very helpful and listened to everything that me the CUSTOMER was saying!


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    3. #12
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      Quote Originally Posted by IAmNotTheEnemy View Post
      and personally i need none of that
      You asked the question - I answered it.

      Not many people do need those things, though, for me, having experienced the misery of calling Sky CS, I couldn't put a price on the service that O2 gives. It's a joy.

      It has always been bad with Sky and I know personally, having gone live the week that SkyBB was launched and stayed a customer for 2 years.

      YMMV

    4. #13
      IWasNotTheEnemy's Avatar
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      that's cool, my experience of calling Sky when I've had to has been nothing but perfect - if a little long at times...

      the ONLY thing of the whole list you posted that's actually ANY good is the free calls to tech - but you get them on SkyTalk anyway...

      free txts? got O2 mobile and have unlimited ones...
      use own router? no need to, Netgear works better than any other I've tried...
      20Meg? pointless living in non LLU - and even if I could I don't need it...
      static IP? pointless - just use a DynDNS service...
      pings? don't game...
      usage? no one on Sky LLU has one - no matter what package you're on...

      having said that, I do get everything free...but O2 don't tempt me in the slightest at present...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      But a lot of people do use some (if not all) of the extra features.

      I for one use the free web text to text my wife as I am on a PAYG phone and so using the portal is cheaper.

      And O2 has identified a fairly big market with gamers out there, given that there is 17 million Xbox live users and 12 million world of warcraft users (with a hefty proportion of them in the UK), they have decided to supply them with low pings and will try and cater for them.

      And lastly for me O2 has been a rock solid connection rather than the very flaky one that Sky was.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

    6. #15
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      also, bare in mind, Sky has pushing 3-4 million users at present, O2 has less than 1 million...

      agreed, gamers will probably benefit, but then Sky was never aimed at gamers
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #16
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      I am a gamer because I use my ps3 online o2 has only just started to get into it's stride it's a far better service then sky no matter what people say I shall I go to o2 in April any extra downstream i get is a a bonus I just want the better upload

    8. #17
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      Re: Moved from O2 to Sky and its 3 Meg Slower!!

      and what if, playing devil's advocate here, things are worse on O2?...

      people always think the grass is always greener...

      having said that, it might be awesome - and no doubt we'll be told about it...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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