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    Slow download speed on 16mb

    This is a discussion on Slow download speed on 16mb within the Sky Broadband help forums, part of the Sky Broadband help and support category; ok im on sky max 16mb but the max download i get is 200kbp can someone please help me ive ...

    1. #1
      wynny's Avatar
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      Slow download speed on 16mb

      ok im on sky max 16mb but the max download i get is 200kbp can someone please help me ive phoned sky but their no help here are my router stats
      ADSL Link Downstream Upstream
      Connection Speed 1856 kbps 768 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 7.1 db 7.0 db
      and can you also tell me if it would be even possible to get 600kbp download speed as i would be very happy with just that despite paying for the 16mb


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    3. #2
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      Re: Slow download speed on 16mb

      Quote Originally Posted by wynny View Post
      ok im on sky max 16mb but the max download i get is 200kbp can someone please help me ive phoned sky but their no help here are my router stats
      ADSL Link Downstream Upstream
      Connection Speed 1856 kbps 768 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 7.1 db 7.0 db
      and can you also tell me if it would be even possible to get 600kbp download speed as i would be very happy with just that despite paying for the 16mb
      Your line attenuation is at the very top of the scale? Do you live quite away from your phone exchange?

      Still I would be happy with that as I am paying for 16meg broadband and getting 0.3meg with better line stats then you and you are getting 2meg.

    4. #3
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      Re: Slow download speed on 16mb

      i am not sure how far away i live from the exchange and also isnt 2 meg 2048kbp or am i missing something

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      Re: Slow download speed on 16mb

      I think they were just saying 2meg as 1856 is very close to 2meg.

    6. #5
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      Re: Slow download speed on 16mb

      oh ryt

    7. #6
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      Re: Slow download speed on 16mb

      Think this may explain your problem

      Sky router stats (speed, noise, attenuation) explained

    8. #7
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      Re: Slow download speed on 16mb

      Still I would be happy with that as I am paying for 16meg broadband and getting 0.3meg with better line stats then you and you are getting 2meg.
      Did you phone Sky as advised in this post - Line problem

      DLM left your line in a poor state which can be fixed by manually configuring it. This will not happen if you do not phone Sky.

      Unlike you, the OP is getting about as much as possible. If he doesn't use over 40Gb he would be better trying to downgrade to Mid.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: Slow download speed on 16mb

      Quote Originally Posted by Isitme View Post
      Did you phone Sky as advised in this post - Line problem

      DLM left your line in a poor state which can be fixed by manually configuring it. This will not happen if you do not phone Sky.

      Unlike you, the OP is getting about as much as possible. If he doesn't use over 40Gb he would be better trying to downgrade to Mid.
      Just updating other post now! Sorry!

     

     

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