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    Slowdown on Sky Mid

    This is a discussion on Slowdown on Sky Mid within the Sky Broadband help forums, part of the Sky Broadband help and support category; All of a sudden my broadband has almost halved the download speed I was getting, I've run speed tests and ...

    1. #1
      LC80's Avatar
      LC80 is offline Sky User Member
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      Slowdown on Sky Mid

      All of a sudden my broadband has almost halved the download speed I was getting, I've run speed tests and they seem normal. And I have not changed anything at all.

      Sounds daft, but could this cold weather have anything to do with it?

      My stats:

      ADSL Link Downstream Upstream
      Connection Speed 2560 kbps 416 kbps
      Line Attenuation 49.0 db 30.0 db
      Noise Margin 7.2 db 14.0 db

      Thanks for any ideas.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slowdown on Sky Mid

      looks like the line has gone a bit funny as the SNR is near default so you're not capped...

      how you setup?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      LC80's Avatar
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      Re: Slowdown on Sky Mid

      Setup is how it was before the slowdown, that is what's baffling. Modem is in the master socket and I'm upstairs using my wi-fi thingy, which has worked fine up until a few days ago.... before the cold.

      I've tried two different laptops and they are also slow.

      Could using Vista have anything to do with it? I've just bought a new PC and that is even slower?

      And many thanks for your reply.

    5. #4
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      Re: Slowdown on Sky Mid

      The router sync will have nothing to do with your PC's, this is the connection between the router and the BT exchange. With your attenuation on a good line you should see upto 6Mb.

      If you are getting poor download speeds but near the router sync speed then that's about all you will get, if they are more than 10% lower than the sync speed try a wired connection to rule out any wireless problem.

      It could be that there is a block due to ice in one of the cable routes which has filled with water, just need it to thaw out and drain so it could have something to do with the weather.

    6. #5
      LC80's Avatar
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      Re: Slowdown on Sky Mid

      Thanks for your replies, but I think it might be my new flashy PC with Vista that is less than useless.

      I've tried my old PC and that is fine, then I've tried two laptops and both are fine, but the Vista machine is frustrating me beyond belief.

      When it first connects on the Vista PC, my download speeds are.

      Slowdown on Sky Mid-start2.jpg

      And when I run the same test a little later, the download speed drops to.

      Slowdown on Sky Mid-start3.jpg

      I've done the same test on the Skyuser test and they are

      Flashy new useless PC running Vista: 844Kbps - 340Kbps

      Old tired laptop running XP: 1888Kbps - 342Kbps

      I'm using wireless and the same Belkin adapter on both machines.

      So have I wasted my money on this PC or is this a known issue with Vista?

    7. #6
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      Re: Slowdown on Sky Mid

      it's a known issue of wireless!!! lol!!!

      what do you get using ethernet? personally, i get same speed on both in Vista...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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